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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 21, 2023

Very unsatisfied paid over $1,000 for nothing my truck is running just as crappy as it was when I brought it in More

by NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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February 21, 2023

I came to buy my first new vehicle, and Luis helped me figure out the best new ride for my wants and needs. 10/10 would buy another car from him. More

by andreajane.lore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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Feb 22, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 20, 2023

Great experience and we took delivery much sooner than expected. Relatively quick getting through all the paperwork. More

by PHIL70
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
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Feb 20, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

February 18, 2023

Scott was a big help in my purchase of the 40th Anniversary 4Runner I absolutely love it!!! More

by AMBER_R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers , Scott Weigand
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Feb 19, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 17, 2023

My service advisor was amazing to deal with. He was courteous and very attentive to what i needed More

by KAILANABABY_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Feb 19, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 17, 2023

I was very satisfied with my experience with your company. No pressure salesmanship, very upfront,very professional, would use them again. Thank you! More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S, Brian Berg, Kareem Duncan
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Feb 19, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

February 16, 2023

A bit pushy, got me on a deal that over pays for an inexpensive vehicle. More

by NATERON7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Berg, Cate MacPherson, David Solorio
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Feb 19, 2023 -

Lithia Toyota of Medford responded

We appreciate your business and are disappointed to hear that you didn't have a fully satisfying experience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Troy Kloke, General Sales Manager

February 16, 2023

Fair, Friendly, and Fun…just like car buying should be. Chad, thanks for staying so late to make this happen. Love my 4 Runner!!! More

by Bpacheco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares, Armando Ledesma Jr., Mike Rapport
Report | Print
Feb 17, 2023 -

Lithia Toyota of Medford responded

Congratulations on the purchase of your new 4Runner! Thank you for taking the time to share your fantastic feedback with us. We appreciate this fabulous five-star review. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Chad and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

February 15, 2023

Luis was excellent and was very helpful and made the entire experience easy and fast. We have already recommended another family member to visit Luis for another vehicle purchase. More

by offthegrid1320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Luis Rodriguez
Report | Print
Feb 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

February 15, 2023

Toyotas sell themselves… I didn’t feel pushed or rushed about my purchase. The gentlemen I worked with were great More

by KHAUSER1722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Higginbotham, Evan Seegmiller, John Rogers
Report | Print
Feb 16, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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