
Lithia Toyota of Medford
Medford, OR
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Oil change Went in to get my oil changed and they were friendly got me checked in in just a few minutes. Told them I would be back to pick up later that day. Up Went in to get my oil changed and they were friendly got me checked in in just a few minutes. Told them I would be back to pick up later that day. Upon arrival to pick up the truck they recognized me and had the paperwork ready for me. Went over what the did and i was out the door and pretty quick. Thank you for a wonderful and easy experience More
Excellent Service I have always received excellent service from the Service Department. I have Lifetime Oil Change and have been using Express Oil Change. Jared was he I have always received excellent service from the Service Department. I have Lifetime Oil Change and have been using Express Oil Change. Jared was helpful and friendly and called me when the work was completed. More
Getting it done for their customers! Jarren the customer service rep at Lithia Toyota did a great job in getting me in on a drop-in basis ON A SATURDAY to get the 10,000 mile service for Jarren the customer service rep at Lithia Toyota did a great job in getting me in on a drop-in basis ON A SATURDAY to get the 10,000 mile service for my RAV4! He estimated about an hour to get the work done and everything was completed inside of an hour and I was back on the road enjoying my car! Good job Jarren and Lithia Toyota!!! Brian E. More
Just visiting . Then I drove away in a really nice car , thanks to Joshua St. Germaine .Friendly-Professional . Explained everything in detail. Even helped me dial my Then I drove away in a really nice car , thanks to Joshua St. Germaine .Friendly-Professional . Explained everything in detail. Even helped me dial my phone to the car. More
Worst buying experiences ever This dealership lied from start to finish not to mention or vehicles had issues soon as we left the car lot. Toyota corporation actually called them s This dealership lied from start to finish not to mention or vehicles had issues soon as we left the car lot. Toyota corporation actually called them sneaky and suspicious More
Perfect! Timely and professional. I scheduled my service online but it wasn't on the books when I arrived. Despite that, they accommodated me and performed my service in record time. I scheduled my service online but it wasn't on the books when I arrived. Despite that, they accommodated me and performed my service in record time. More
Excellent Service All service personnel are polite and efficient. I do look for John because I know and recognize him from prior visits. While waiting for my husband to All service personnel are polite and efficient. I do look for John because I know and recognize him from prior visits. While waiting for my husband to pick me up, Josh, who helped sell me my car several years ago, recognized me and stopped to chat - so personable and what a memory! More
excellent!!! Jared was professional and efficient. He is an asset to your team! I always get great service no matter who I deal with at Lithia Toyota. One suggesti Jared was professional and efficient. He is an asset to your team! I always get great service no matter who I deal with at Lithia Toyota. One suggestion: The car salesmen are like sharks waiting to kill. I had 2 ask me if I wanted to buy a car when I dropped mine off for service. You should keep them at bay a bit. People will come to them if they want to buy a car. More
Exceptional Service The service is phenomenal at Lithia Toyota of Medford. I had a screw in my tire. Dropped off the car in the a.m. and they had me in and out and to w The service is phenomenal at Lithia Toyota of Medford. I had a screw in my tire. Dropped off the car in the a.m. and they had me in and out and to work in 20 minutes two days in a row. They rotated my tires, had to replace one (had it in store the next day), reminded me of the recall and completed that. John/service rep. was wonderful as was the shuttle drivers Steve and Bart. Thank you! More
Always there to help We were really impressed with all of the service and help we got from this dealership all the way from our initial foray into wanting to try a new RAV We were really impressed with all of the service and help we got from this dealership all the way from our initial foray into wanting to try a new RAV4 To deciding to buy one to all the service we got after we bought it. A big thank you to everyone who works there because they all work as a team even if they are not individually involved with the purchase of the car. More