Lithia Toyota of Medford

Wonderful I had my vehicle blow up by crater lake and ended up being towed to the Medford Toyota dealership. John Oppy was wonderful and took care of my every n I had my vehicle blow up by crater lake and ended up being towed to the Medford Toyota dealership. John Oppy was wonderful and took care of my every need. Thank you Oppy! :) More

Poor service Was having issues with the battery, called the Service team to verify if I was covered for tow to bring truck to dealership. Was told by two service Was having issues with the battery, called the Service team to verify if I was covered for tow to bring truck to dealership. Was told by two service team members at Medford Lithia Toyota that I was covered for 3 years, up to 3 tows. The truck was purchased 5/2017, has 20,000 miles and provided my name to verify coverage. The vehicle was towed and coordinated by Toyota Care. Was told later I was not covered. I asked to speak with a manager whom did not call me back, rather a sales member who explained it wasn't there issue and that I was to discuss with Toyota Care. My contention is that I verify twice and confirmed by Sales members that I was covered, which affected my decision to tow the truck to the dealership. In my line of work, if I tell someone they are covered we are obligated to fix our error. More

Honest, knowledgeable, and helpful staff Armando was wonderful to work with. He had the answers to all of my questions, and was able to answer them honestly. He was very patient with me and n Armando was wonderful to work with. He had the answers to all of my questions, and was able to answer them honestly. He was very patient with me and not super pushy. Bryce was also great to work with. He was understanding of my price point, and did all he could to get as close to it as possible. Very happy with my car, and my experience from both gentlemen. More

Awesome Always good and fair. The service people look for ways to save money. They can always find out what I need. Good job all. Thank you. Always good and fair. The service people look for ways to save money. They can always find out what I need. Good job all. Thank you. More

car purchase Joshua was extremely helpful and knowledgable and willing to spend time with us when we were just window shopping. Cody was also extremely helpful an Joshua was extremely helpful and knowledgable and willing to spend time with us when we were just window shopping. Cody was also extremely helpful and knowledgable. Both made the purchase of 2 Highlanders an easy pleasant process. The back up staff Evan and Dennis in Finance were excellent. Thank You All More

everything went well, as usual Took my new Tundra in for its 5000 mile service and for some recall work. Pleasant, efficient, done on time. What more can I say? Took my new Tundra in for its 5000 mile service and for some recall work. Pleasant, efficient, done on time. What more can I say? More

Oil change Fast oil service, especially for how busy it appeared to be. All service employees were friendly and attentive with no pressure to provide additional Fast oil service, especially for how busy it appeared to be. All service employees were friendly and attentive with no pressure to provide additional services. Excellent car wash/detail! They made my 3 year old RAV4 look shiny and new. More

Great car buying experience! Josh Walton was knowledgeable and courteous. I enjoyed working with him and would recommend others to him...what is left to be said, Thank you Josh! Josh Walton was knowledgeable and courteous. I enjoyed working with him and would recommend others to him...what is left to be said, Thank you Josh!!! More

Recommend Lithia Toyota of Medford Lithia Toyota has been my dealership of choice for the past 10 years! The sales crew and staff in the service department are helpful and highly profe Lithia Toyota has been my dealership of choice for the past 10 years! The sales crew and staff in the service department are helpful and highly professional. You can tell everyone values their customers. Bryce was patient and amazing in helping me secure my new Highlander. And in my recent visit for service, Scott was great, providing expert advice to resolve a recent issue with my 2019 Highlander. All worked out great! Thank you to everyone at Lithia Toyota, Medford Oregon! More

Excellent service from Chad Big appreciation for Chad who made the process of buying a truck easier. He was well informed and able to answer each of my questions while being gene Big appreciation for Chad who made the process of buying a truck easier. He was well informed and able to answer each of my questions while being generous with his time. It was a good e perked e and I love my truck. Thanks Chad! More