
Lithia Toyota of Medford
Medford, OR
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Extremely helpful. Always a pleasure working with Chad as he seems to truly care for the customer. New interaction with Steven and he was excellent as well. Always a pleasure working with Chad as he seems to truly care for the customer. New interaction with Steven and he was excellent as well. More
Smooth Transaction I didn’t want high pressure or lots of haggling. I was pleasantly surprised that my purchase included neither of these. It was an easy Transaction. I didn’t want high pressure or lots of haggling. I was pleasantly surprised that my purchase included neither of these. It was an easy Transaction. More
Fast and friendly I appreciate how quickly the work and paperwork is done. The service center waiting area very conducive to getting some online work done while I wait I appreciate how quickly the work and paperwork is done. The service center waiting area very conducive to getting some online work done while I wait. More
18K service A bit of confusion as to which service desk to go to but I was in and out in less than an hour. Nice to have a good place to sit and work on my com A bit of confusion as to which service desk to go to but I was in and out in less than an hour. Nice to have a good place to sit and work on my computer while I waited. More
Awesome service! Very kind and attentive to us and the needs of our 3 cars. We appreciate John and Jarren and all the others that have helped us. Very kind and attentive to us and the needs of our 3 cars. We appreciate John and Jarren and all the others that have helped us. More
I have been coming back for over 12 years Love my Avalon and they make it so easy to keep up with the required services. Always friendly and kind. We also service our Tundra here. Love my Avalon and they make it so easy to keep up with the required services. Always friendly and kind. We also service our Tundra here. More
Walk in service Jarren referred to the outline of my Prius’s condition from last fall’s visit; he helped me prioritize the most pressing repair needs within the scop Jarren referred to the outline of my Prius’s condition from last fall’s visit; he helped me prioritize the most pressing repair needs within the scope of available time. More
Great Service My first experience was less than optimal, probably because the service advisor was new. However, John Oppy has turned that around and has gone above My first experience was less than optimal, probably because the service advisor was new. However, John Oppy has turned that around and has gone above and beyond to make my experience outstanding. For example, he had the tech fix a loose bumper that was incorrectly repaired by another out-of-state Toyota facility. More
Always available John Oppy has most recently been my service advisor. He is the nicest service advisor one could hope for -I know absolutely nothing about the working John Oppy has most recently been my service advisor. He is the nicest service advisor one could hope for -I know absolutely nothing about the workings of an automobile so I leave it to John to explain and advise. I leave feeling confident about my car and to me that’s s big deal. I also have previously worked with John McNerney and he too is first-rate. More
Gold Plan Detail. Awesome job on my 2004 Camry. Any time I have been in for service of any kind John McNerney, a true professional has always been there to make sure the work is done to his and my s Any time I have been in for service of any kind John McNerney, a true professional has always been there to make sure the work is done to his and my satisfaction. If for some reason John not there that day his co-workers back him up in the same professional way. Overall quite a TEAM. More