
Lithia Toyota of Medford
Medford, OR
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Excellent service The entire service team is very professional and efficient. Would never take my vehicle anywhere else for service, this team knows how to take care of The entire service team is very professional and efficient. Would never take my vehicle anywhere else for service, this team knows how to take care of customers. More
Easy no pressure sales. Steven was great!! I had an easy experience. Steven worked with my schedule and respected my value of time. I was in and out on a Sunday. I came back Monday for some cro I had an easy experience. Steven worked with my schedule and respected my value of time. I was in and out on a Sunday. I came back Monday for some crossbars and Steven and Chad installed them for me. Couldn’t say enough nice things. Great experience!! More
Warranty Service I have had my Tacoma in for warranty service three times. Each time the reception has been great, the waiting room comfortable and the service quick I have had my Tacoma in for warranty service three times. Each time the reception has been great, the waiting room comfortable and the service quick and thorough. More
Good Service a bit pricey The got me in and out quickly. I am used to getting a report on brake wear when I have the tires rotated did not see that on my paperwork. They recomm The got me in and out quickly. I am used to getting a report on brake wear when I have the tires rotated did not see that on my paperwork. They recommended I have a fuel injection service at a cost of $350.00. Seems a bit steep will be calling other Toyota dealers in our region to see how their price compares. More
Always Excellent We have a lifetime oil change warranty, and have been very pleased with the service, every time we come in. This visit was no exception. We've come We have a lifetime oil change warranty, and have been very pleased with the service, every time we come in. This visit was no exception. We've come to expect only the best, and you deliver every time. More
No less than awesome I started by calling & leaving a message. I was called back immediately by Will Taylor- he continued to work w me thru Text/Emails & phone. We had a f I started by calling & leaving a message. I was called back immediately by Will Taylor- he continued to work w me thru Text/Emails & phone. We had a fantastic experience trading in our Prius and starting a new lease on a Rav4. Now we look forward to years of service with Lithia in Medford. Will & John we’re both professional, helpfully informative and friendly. We drove off the lot very happy customers. Thank you Will & John! More
quick, professional Nice room for relaxing while waiting, the service desk clerk was annoying giving me facts about how much it WOULD have cost me if I didn't buy the Nice room for relaxing while waiting, the service desk clerk was annoying giving me facts about how much it WOULD have cost me if I didn't buy the oil change plan...I didn't ask. I just wanted my car washed. More
Surprisingly no push, pretty painless. Things went very well and very simple. Of course there was the prerequisite hurry up and wait. Which you get anywhere. Very little written paperwork, Things went very well and very simple. Of course there was the prerequisite hurry up and wait. Which you get anywhere. Very little written paperwork, so no hand cramps. We chose a car i had been keeping an eye on. Best thing is there was no push. I would of walked had there been. Ive always had good luck with Lithia More
Honest sales; excellent service The sales people are straightforward and honest. I’ve dealt with the service personnel since 2007 when I bought my first Prius. I have found them to a The sales people are straightforward and honest. I’ve dealt with the service personnel since 2007 when I bought my first Prius. I have found them to always be honest and direct. They may not be the cheapest but they stand behind their work and never try to sell you something you do not need. More
Airbag recall Aside from it taking so long (almost 3 hours) the service was fine. I received a call saying the recalled part was in but when I got there on a walk Aside from it taking so long (almost 3 hours) the service was fine. I received a call saying the recalled part was in but when I got there on a walk in visit they said I might need an appointment and they weren’t sure if they still had the part. I would suggest if they call saying they have the part that they reserve that for the customer and let the customer know how long they will keep it for . And let the customer know that they need to make an appointment. It turned out fine but for a moment I thought I had wasted my morning. More