Lithia Toyota of Medford

The staff Dealing with Will over the phone and in person was great. I did not see Will Taylor on the sales list but we would rate him 5 stars . The finanace Man Dealing with Will over the phone and in person was great. I did not see Will Taylor on the sales list but we would rate him 5 stars . The finanace Manager Cate was also very good to work with. More

Great support Very professional Lithia very fortunate to have Thomas as a team member. You got to eliminate the 25 word minimum or next time I won’t do the evalua Very professional Lithia very fortunate to have Thomas as a team member. You got to eliminate the 25 word minimum or next time I won’t do the evaluation! More

Excellent I was a walk-on because had to cancel earlier appointment. John McNerney was helpful and gracious to work my car into the schedule. Every time I go in I was a walk-on because had to cancel earlier appointment. John McNerney was helpful and gracious to work my car into the schedule. Every time I go in he is friendly and helpful. While doing the walk-in is not my first choice, his helpful accommodation was much appreciated. More

Needed service, and had a glitch in the air condition system The service department went all out to figure out the problem, not sending me home, and calling Toyota to figure out the issue it turned out to be a s The service department went all out to figure out the problem, not sending me home, and calling Toyota to figure out the issue it turned out to be a simple fix(turning off the ice chest) But they treated me with respect More

It was great!! I will go back again. The time waiting was very short. The service was excellence. The people were very friendly. And they even had coffee. I will go back again. The time waiting was very short. The service was excellence. The people were very friendly. And they even had coffee. More

Awesome experience customer experience was very good also stands behind there product..were able to take care of all of our needs and got us out at a reasonab experience customer experience was very good also stands behind there product..were able to take care of all of our needs and got us out at a reasonable time so we could get back to our busy lives.. More

Oil change/tire rotation I came as a walking. On that day they were able to give me a quick in and out time. They have always given me reliable service I came as a walking. On that day they were able to give me a quick in and out time. They have always given me reliable service More

Cares for the customer We were blown away by the way the sales personnel worked with us. Especially Andrea Byrd. She is knowledgeable and she went out of her way to make sur We were blown away by the way the sales personnel worked with us. Especially Andrea Byrd. She is knowledgeable and she went out of her way to make sure we got what we wanted and were comfortable using our new Toyota Tundra! We could ask her anything and if she did not know she found out. She is a great asset to the sales team. Cate in Finance finished the deal smoothly and efficiently. More

Pleasant and helpful I’ve taken my car there since I bought it 11 years ago. Have always been happy with them. Very pleasant people. Even when there was a minor problem, i I’ve taken my car there since I bought it 11 years ago. Have always been happy with them. Very pleasant people. Even when there was a minor problem, it was taken care of quickly and honestly. More

Easy transition Chad was so helpful and made my purchase a joy. He explained everything about the car and did several follow up calls to answer any questions Chad was so helpful and made my purchase a joy. He explained everything about the car and did several follow up calls to answer any questions More