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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 02, 2023

Great, efficient and friendly service! Much preferred over the Redding Lithia service department for reliability. More

by BILLDAVIS96094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Feb 02, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Mark Grossman, Service Manager

February 02, 2023

Good dealership, very personable people in your service area. Bought a new truck in 2017 and it was but in my wife’s name. Now I don’t receive these emails she does. I have to ask her if i can use her tru More

by NONE38483
Recommend Dealer
Yes
Employees Worked With
Not, Vince Castano
Feb 02, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

February 01, 2023

I waited 1 hour after my truck was done with a oil change before I went up and asked if it was done, it was a hour ago, so I sat for a hour and 15min longer than I had to... More

by MLGHTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny
February 01, 2023

Came in for maintanence & it ended up costing a ton of money for a simple 100k service! More

by Mkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In general
February 01, 2023

They had what I wanted and everyone was extremely friendly. Scott made our experience fantastic and we were out of there in no time. More

by ALDO1093638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, John Matthew Uri, Scott Weigand
Feb 01, 2023 -

Lithia Toyota of Medford responded

Aldo, Thank you for sharing your experience with us! We're happy to hear it went well working with Scott and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 31, 2023

Scott Knuepel was very kind and was very helpful with what I needed very quickly and just felt like he was apart of my family More

by Nam Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 01, 2023 -

Lithia Toyota of Medford responded

Thank you, Nam! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 30, 2023

Steve was a good and patient sales man with my grad daughter and I. Sense this was her first time buying a car. More

by IAM_INHIM40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Steven Kahae
Jan 31, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 29, 2023

Always easy in easy out, staff is nice and friendly. Thanks for taking care of our vehicle. More

by JON633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 29, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 29, 2023

We are on out 4th Toyota and rely on Lithia for our service. We get consistantly fast service and excellent communication. More

by PS.HALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Jan 30, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us this great review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 29, 2023

Professional and good communication. The service manager was honest and pleasant. That’s it for now More

by Tvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 30, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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