Lithia Toyota of Medford

New Car Experience Brandi Zamboni was excellent to work with. Extremely knowledgeable and NO pressure to buy! She took the time to show me all the features of the car an Brandi Zamboni was excellent to work with. Extremely knowledgeable and NO pressure to buy! She took the time to show me all the features of the car and made sure I was comfortable with new car before I left the dealership. More

Great Service Always get great service here. Very pleased. Sometimes the wait for an oil change takes too long, but this time was in and out within an hour. Always get great service here. Very pleased. Sometimes the wait for an oil change takes too long, but this time was in and out within an hour. More

Toyota Rav4 Service They did a good job. My vehicle was taken in right on time, service covered what was discussed, no surprise costs. They were finished and I was on m They did a good job. My vehicle was taken in right on time, service covered what was discussed, no surprise costs. They were finished and I was on my way in very good time. I was well satisfied. More

Customer service is primary concern Thank you for asking about our experience during the purchase of our Rav 4. Our representative Gregg was thoughtful, helpful and efficient. Denny was Thank you for asking about our experience during the purchase of our Rav 4. Our representative Gregg was thoughtful, helpful and efficient. Denny was the same. We know Lithia values a client focused working culture. We feel we would have received the same respect even had we decided not to make the purchase. More

No pressure, great experience! We had a really great experience at Lithia Toyota ! We took our time finding the right Toyota Tacoma for my husband, we visited your dealership thre We had a really great experience at Lithia Toyota ! We took our time finding the right Toyota Tacoma for my husband, we visited your dealership three times and by the third time we had decided to make a purchase. Our offer was excepted and we felt that everything was very smooth and everyone was very kind ! Jayna was awesome and very knowledgeable!! Thanks so much!! More

Better than average overall Just did 100k maintenance and John Oppy went over everything before I agreed to this expensive check up. I have always received very good treatment fr Just did 100k maintenance and John Oppy went over everything before I agreed to this expensive check up. I have always received very good treatment from John and trust his honesty. Other maintenance coordinators like Luis Renteria have also impressed me with their understanding of maintenance issues (dead battery). Have had only one not so good experience from another coordinator, but he made up for his previous mistakes (not replacing dead battery immediately) by comping items and services he may or may not have had to. Its also unfortunate that after the fact (purchase May 2016) that we found out the vehicle had been in a wreck as indicated to us by the Lithia Body Shop young appraisal person discovering that the left headlight and full bumper were 'after market' items. I have to ask myself, perhaps the right bumper, which had to be replaced 6 weeks after purchase at Lithia's Body Shop - because of a tow truck mishap (wrong towing device used for taking Prius to service center for a dead battery) - was 'after market" too? Appraiser told me that, "We don't look for those problems unless it comes up". It also would have been nice to know that some cars DO NOT show up on CarMax! If known, we would have not paid the full price ($15k) for which it was sold. Of course, towing, and subsequent fender damage, for the dead battery would not have occurred if the salesman had replaced the missing owners manual immediately. Instead of, after we brought the car back a 2nd time for the dead battery following 1st incident which caused damage (total of 10 hrs. missed recreation and work) and service coordinator (not John or Luis) didn't think it would need the spendy battery to be replaced. More

John McNerny did a great job again! I always try to wait for John M to be available when I come in for service. He makes it feel like home and it seems like I have a family member there I always try to wait for John M to be available when I come in for service. He makes it feel like home and it seems like I have a family member there to help me with my car. More

John McNerny was GREAT as I've come to expect! John never fails to deliver great service and attention to detail. He is friendly and very reasonable with advice he gives. I've brought my 2006,Tu John never fails to deliver great service and attention to detail. He is friendly and very reasonable with advice he gives. I've brought my 2006,Tundra to John ever since my first service in 2006. Don't let that guy get away. More

Checking for triip readiness I appreciated that I didn't need an appointment, but could bring my 1999 Tacoma in about 1000. Scott had the tires rotated, everything else checked, b I appreciated that I didn't need an appointment, but could bring my 1999 Tacoma in about 1000. Scott had the tires rotated, everything else checked, because we contemplate pulling our 1750-lb. trailer for about 1,000 miles, next week. More

Everything five stars. Nice,clean, friendly people . Friendly and courtesy. Make me feel like i'am at home comfortably. Keep up the good work. Always bring in our two Toyota for service. Do great work a Friendly and courtesy. Make me feel like i'am at home comfortably. Keep up the good work. Always bring in our two Toyota for service. Do great work always explains what needs to be done and gives the prices. You are very reasonably in prices. Thank you again. Mr & Mrs Hank Torres More