
Lithia Toyota of Medford
Medford, OR
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New Auto Oil Change Scott was most helpful by making the oil change process even more convenient through IM setup - when work was finished I received a message thus givin Scott was most helpful by making the oil change process even more convenient through IM setup - when work was finished I received a message thus giving me the freedom to roam and freeing his time from searching for me. Thank you! More
Product and service I love my Toyota, it is the perfect car for us. It is not possible for auto service to be better. They are prompt, efficient, effective and courteou I love my Toyota, it is the perfect car for us. It is not possible for auto service to be better. They are prompt, efficient, effective and courteous. More
Good choice! Wonderful, quick and friendly service, no appt necessary for maintenance contract service, appropriate recommendations for additional parts, very very Wonderful, quick and friendly service, no appt necessary for maintenance contract service, appropriate recommendations for additional parts, very very glad I bought my vehicle here! More
you sent survey You asked me to fill out survey so I don't know why I have to add more for it to be submitted. And then you ask for a minimum of 25 words. People You asked me to fill out survey so I don't know why I have to add more for it to be submitted. And then you ask for a minimum of 25 words. People are busy! More
Picky Customer over Techie Features I have purchased several vehicles from Lithia Toyota of Medford and I'm very picky over the tech features, in most cases my knowledge of the features I have purchased several vehicles from Lithia Toyota of Medford and I'm very picky over the tech features, in most cases my knowledge of the features usually exceeds what the sales people know, this I understand and I'm not discouraged because of that. Nine times out of 10 they end up learning from me. Everyone has always been willing to help and if we didn't know they made the time to figure it out. Plus the dealer has always worked with me in an unusual circumstance where I have an alarm system installed by Best Buy and they allowed the time to take the old vehicle back to Best Buy so they could remove the alarm and in my opinion this is something they went above and beyond with and is very much appreciated. So I gave a five star rating with all the people that played a part along the way and it should be noted this sale wasn't part of a single visit and there may be other that I didn't get to list that helped along the way. More
Annual Check-Up I was in and out in about 40 minutes (I did have an early-morning appointment and nothing was wrong) and felt like it was important to John McNerney, I was in and out in about 40 minutes (I did have an early-morning appointment and nothing was wrong) and felt like it was important to John McNerney, who helped me, that things went smoothly. More
In and out in one hour without an appointment is always nice. Comfortable waiting room with lots of reading material and free coffee are nice touches. in one hour without an appointment is always nice. Comfortable waiting room with lots of reading material and free coffee are nice touches. More
The best salesman I've ever dealt with! Steven is a great guy, his knowledge, personability, overall friendliness and his amazing attitude made the whole experience better. If you are think Steven is a great guy, his knowledge, personability, overall friendliness and his amazing attitude made the whole experience better. If you are thinking about shopping there...ask for this guy, you won't be disappointed with him! More
routine oil change I was pleased with the short amount of time from arriving for an oil change and to the completion of the work. Thank you Lithia Toyota!! I was pleased with the short amount of time from arriving for an oil change and to the completion of the work. Thank you Lithia Toyota!! More
Tundra purchase I was greeted very promptly and shown to the truck I had chosen on line. All of my questions were answered before, during and after a test drive to my I was greeted very promptly and shown to the truck I had chosen on line. All of my questions were answered before, during and after a test drive to my satisfaction. I am very happy with our purchase. More