
Lithia Toyota of Medford
Medford, OR
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Can't say I've had better service anywhere else. I've dealt with Lithia Toyota for more than a decade and have never been disappointed in their sales staff, service personnel or services performed on I've dealt with Lithia Toyota for more than a decade and have never been disappointed in their sales staff, service personnel or services performed on my vehicles. They've all been friendly, honest, courteous, and professional. The service has been thorough and promptly performed while I enjoy a cup of complimentary coffee that I unexpectedly find on each and every visit is actually quite good. I can say I believe sincerely, customer care is their top priority during and after the sale. More
Great customer service at Lithia I had a great experience buying my new Highlander from Lithia Toyota in Medford. Erica was a wonderful sales person. She and Bryce were very helpful i I had a great experience buying my new Highlander from Lithia Toyota in Medford. Erica was a wonderful sales person. She and Bryce were very helpful in putting together the deal that I needed. More
Pleasant Truck Purchase/Service Experience - Nice People. We don't buy new vehicles very often, and do our research beforehand. Everyone was very nice, and helped us find what we were looking for. First servi We don't buy new vehicles very often, and do our research beforehand. Everyone was very nice, and helped us find what we were looking for. First service appointment was timely and efficient. More
My car buying experience with Erica was the best! I was shopping for a new car and had purchased it in only three hours. Erica made me feel comfortable and at home during the buying process. I was shopping for a new car and had purchased it in only three hours. Erica made me feel comfortable and at home during the buying process. More
Prius purchase Salesman was instrumental in helping me secure this car. The Prime is hard to find! He stayed in touch by phone (we live out of the area) but was not Salesman was instrumental in helping me secure this car. The Prime is hard to find! He stayed in touch by phone (we live out of the area) but was not pushy or disrespectful in any way. Once we had decided on a model, the finance officer expedited our purchase! She also was friendly and respectful. Thanks to Amanda and Cate for a great overall experience! More
John Oppy & Team I just recently purchase a new Toyota from a friend of mine. He had all of the maintenance done at Lithia Toyota and always said how great the experie I just recently purchase a new Toyota from a friend of mine. He had all of the maintenance done at Lithia Toyota and always said how great the experience was. I was reluctant to believe him, since I have never had a great experience with dealerships for maintenance. I had an issue with the truck, took it to John and those guys were absolutely outstanding to deal with. The customer service, communication, timeliness were all amazing.This experience was so great, to the point when my truck was done, I asked John to make sure that I was going to get a review to give credit to his team. I am now a loyal customer. More
Great service Service was prompt as usual. Thomas, the service writer, was courteous and thorough about explaining the work the car needed, and providing the rebat Service was prompt as usual. Thomas, the service writer, was courteous and thorough about explaining the work the car needed, and providing the rebate forms for the tires. I have used this dealership exclusively since owning this car and have always been satisfied with the service. More
Customer service was very good. Very good. Appreciated the non pressure to buy. Mitch was great. Everyone involved was very friendly,professional and not the usual high pressure to Very good. Appreciated the non pressure to buy. Mitch was great. Everyone involved was very friendly,professional and not the usual high pressure to buy. At this time very satisfied. More
Great experience timely service. Was given advise on future needs. I am pleased I purchased my vehicle from Lithia. I would recommend them to others. timely service. Was given advise on future needs. I am pleased I purchased my vehicle from Lithia. I would recommend them to others. More
We had a good experience, everyone was very nice & helpful We were apprehensive about dealing with car dealerships but we were very happy with our experience at Lithia Toyota. Steven Kahae was great, very ea We were apprehensive about dealing with car dealerships but we were very happy with our experience at Lithia Toyota. Steven Kahae was great, very easy to work with, not pushing at all which was great. Steven answered all our questions, he was very knowledgeable & took great care of us, we enjoyed working with him. Evan was very nice also & didn't pressure us into anything but just gave us our options & left it up to us. I was also impressed that the dealership was closed the following day since it was Easter Sunday, it was nice to see a business that cared enough about their employees to do that. All in all it has been a positive experience & we love our new Toyota Rav4, thank you. More