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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 26, 2023

Very friendly and efficient service. It took me about 45 minutes to complete my oil change and that’s pretty good considering the demand for oil changes. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Jan 27, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Bob! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 25, 2023

This is my third Tacoma purchase. As always, it’s been an easy process. The staff are very professional and attentive to my needs. More

by JTBENZJR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Jan 25, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

January 25, 2023

Very nice staff, super helpful! Love that they were willing to work and help me out on making a deal for my truck! Any and all car buys I recommend coming here! More

by Sebastian Molina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jan 25, 2023 -

Lithia Toyota of Medford responded

Sebastian, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Luis can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

January 24, 2023

We're able to make an appointment and got in and out quickly while provide great customer service More

by ice2hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 24, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! Mark Grossman, Service Manager

January 23, 2023

Great service again. Another pleasant experience. The staff was helpful and courteous. They made sure as I was informed at all stages of the appointment. More

by scotthicks2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 24, 2023 -

Lithia Toyota of Medford responded

Scott, Thank you for your very kind review. Zach and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 22, 2023

Had my 2019 Toyota Highlander towed in for a check engine light. The service department didn’t even have my car for a hour in a half said they believe it was a faulty battery paid over $300 to replace it the More

by mamorelos62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Grossman
January 22, 2023

Easy to work with. Very friendly and helpful. Knowledgeable about vehicles and accessories. Didn’t give much for trade in. More

by GTCOLBERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
Jan 23, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Armando and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 21, 2023

They got me in at my appointment time and out quickly. Explained which services are recommended. John was great. More

by TOMTAWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 22, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 21, 2023

We felt like a number and not a customer! It's too bad! We were cut short after paying CASH for a car for the next customer. Also, they didn't EVEN remember us after selling our car to them t More

by Jennifer Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Benjamin Barringer, Brian Berg
January 21, 2023

I have come to use this dealership exclusively for all of my service & maintenance needs. They are very thorough & everyone is kind More

by CHERIE.GABBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Taylor, Alisha
Jan 22, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cherie, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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