Lithia Toyota of Medford

My Husband and I had been looking for a vehicle for over 3 months, had been on and off all the lots in Medford except the Lithia stores. I had some friends and family that didn't have very good experiences 3 months, had been on and off all the lots in Medford except the Lithia stores. I had some friends and family that didn't have very good experiences with Lithia in the past and was VERY hesitant to even step foot on a Lithia lot. I am so glad we finally decided to stop at Lithia Toyota!! First of all it was the ONE and ONLY lot in town that it didn't feel like a flock of vultures was waiting to descend on us. When Chad Soares did finally approach us, he was SO personable, easy going, immediately made us feel like we could trust him, and that he was genuinely concerned with our needs and time-line! We had found a used vehicle that we were interested in, however we weren't sure that is was what we really wanted. We left that first night not feeling "PRESSURED" but KNOWING that when we finally decided on a car that it WILL buy from Chad Soares no matter what, we didn't want to do business with anyone else because of how he treated us!! He was AMAZING!! He spent over a week with us test driving cars and doing research for us to see what vehicles the other Lithia lots had just to try and find the perfect car for us. Ultimately we found EXACTLY the car that we wanted, got an AMAZING price on the vehicle, including a lifetime oil change, and ended up leaving with a wonderful feeling about Litha in general, and a friend! Since the purchase of our Nissan Murano, we have gone to Chad and Lithia and purchased a Dodge Ram for my Husband and we are now looking for a car for my sister. If someone were to ask me where I recommended to go to make sure that they are treated fair, with respect, and without feeling pressured, I would tell them to go see Chad Soares at Lithia Toyota he is the best car salesman we have ever dealt with!!! Lani & Michael McClure -- (¯`v´¯) `*.¸.*´ ¸.•´¸.•*¨) ¸.•*¨) (¸.•´ (¸.•´ .•´ ¸¸.•¨¯`•... LIVE, LAUGH, LOVE ... More

Great experience all around. Sales person was super helpful and continues to be whenever questions about my car's functionality arise. During the test drive period, there was no pressure from the manag helpful and continues to be whenever questions about my car's functionality arise. During the test drive period, there was no pressure from the managers to close the sale. I felt like I was among friends. They simply gave me all of the information required to make a sensible decision rather than try to bully me into a purchase. More

We always deal with John Mcnerney, we will wait for him to write up our vehicles if he is busy with another customer. He is the most comprehensive service tech we have ever dealt with, and knows our vehic to write up our vehicles if he is busy with another customer. He is the most comprehensive service tech we have ever dealt with, and knows our vehicles and our needs at any given time. We have always been treated very well by John and look forward to dealing with him for a long time to come. More

My Husband and I have bought 4 vehicles from Lithia Toyota in Medford from Chad Soares. He is an outstanding salesman and makes sure every question is answered and we get the best deal possible. We wil Toyota in Medford from Chad Soares. He is an outstanding salesman and makes sure every question is answered and we get the best deal possible. We will continue to come back for many years and continue to purchase from Lithia Toyota thanks to this outstanding saleman. More

John Mcnerney is a wonderful asset to Lithia toyota's sevice depatment. He is smart, nice, and knows what to do and how to get it done efficently. When I came in this morning for an oil change there wa sevice depatment. He is smart, nice, and knows what to do and how to get it done efficently. When I came in this morning for an oil change there was a full line of vehicles. John smiled at me while he was with a customer and I said "LOF" please. He remembered from the past services and brought paperwork out to me in the waiting room and got it done. The question isn't why but how good this guy really is.. Thank you John! The ratings are such that reflect John's service, knowledge and delivering what was promised. More

David Struble was a highly ethical, knowledgable, and professional salesman who made my buying experience very easy and made sure I got the right vehicle for my needs. Lithia Topyota was a good place to professional salesman who made my buying experience very easy and made sure I got the right vehicle for my needs. Lithia Topyota was a good place to buy my car. They would be lucky every salesman they had. was as good as David Struble. More

I had a pretty low price range to work with, but Dave was understanding and friendly. We searched for used cars with my specific needs in mind and once we found something he worked hard to make it the best d understanding and friendly. We searched for used cars with my specific needs in mind and once we found something he worked hard to make it the best deal possible for me. I had been looking for a new car for about a month and in one day I found the perfect car for me. I didn't get swindled, they didn't just want my money and Dave was really helpful in answering any questions I had. I would highly recommend this dealer to my friends and family. Even if you don't think they'll have something for you, just go and ask and I'm sure they'll find something you'll love! A+ service. I couldn't be happier or more relieved with my purchase. More

I was referred to Chad specifically by a close personal friend because he was so impressed with Chad. We live in California but drove up Medford to visit Chad once i got a hold of him by phone. We had al friend because he was so impressed with Chad. We live in California but drove up Medford to visit Chad once i got a hold of him by phone. We had already been to SEVERAL dealers and were not happy with our experience but we were very happy with Chad! He was very helpful throughout our experience, answered all of our questions, and has been available to us even after our vehicle was purchased. He has gone above and beyond for us as customers and I am going to be happy to recommend him to anyone looking to buy a car in the future! More

THANKS!!! ALL people involved were very professional and THANKS!!! ALL people involved were very professional and curtious!!!!! The first salesman Greg Schuster knew the product line so well that he actuall THANKS!!! ALL people involved were very professional and curtious!!!!! The first salesman Greg Schuster knew the product line so well that he actually changed my mind on what car to buy. He listened to me about my wants and needs. The suggestions were right on the money!! Then came JR to make the purchase smooth as silk! That was the easiest auto purchase I have ever experienced We are very pleased. Thanks once again Greg,JR and Gary !!!!!!! More

I am a tuff person to sell a car too. I do extensive research on the internet, spent countless hours driving and looking at different cars, and most of the time drive myself crazy trying to make a decei research on the internet, spent countless hours driving and looking at different cars, and most of the time drive myself crazy trying to make a deceison which car to buy out the the countless number of vehicles ive drivin at just as many dealerships.. This time things were different. I stopped by lithia Toyota in medford on my way to portland for a conferance and thought maybe ill just look at a few cars and get and idea whats out there and what I may like. It was raining and I was not in the mood to shop but I was there for the night so why not.. 4 Very peaceful hours later (yeah peaceful) I bought myself a new (well new to me)camry. My salesman David Struble was patient, understanding, and very knowledable about most vehicles on the market and shared honest opinions with me even when It reflected against the car we were looking at. In the end I felt like he had taken me through what would normally be a 2 mounth process, in 4 short hours. Ive been driving my new camry now for about 8 mounths and I couldnt be happier. Just goes to show that not all buying experiences have to be long, drawn out and dreary. When its time for my next new car, I would just imagine ill be taking the 6 hour drive back to medford in hopes that I can duplicate the same experience as before..A six hour drive seems short in comparison to the way I used to shop. Thanks Lithia Toyota and my salesman David Struble see you in a few years. More