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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 14, 2023

Horrible unless they are taking your money. To say I'm disappointed is an understatement, as I have bought 2 cars from them in the last two years. The cat sales staff and oil change service is More

by Linkee08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jacobson
Report | Print
January 14, 2023

I was, and have always been, very pleased with excellent service I have received at Lithia’s Service Department. More

by 1TROSENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson, Jarren Brown
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 14, 2023

They had my battery in stock. No waiting they did it on the spot. The price was right. More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 14, 2023

Great job very polite and knowledgeable, I no the jibe was done good because it was done by Lithia, Lithia More

by Hogsnkisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 14, 2023

Greg made buying a new car easy and a very pleasant experience. We ordered our new 2023 Rav4 in September and Greg keep in constant contact with us until we received the car. Even after we brought ou More

by LKRATLIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Greg Templer
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Greg had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 13, 2023

I knew what I wanted and called ahead of time. They waited outside with the car for me to arrive. Great Service:) More

by kendalgarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employee not listed
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kendal, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 13, 2023

all went well and smoothly and was happy with the whole process and customer service More

by JGILMER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 13, 2023

Scott Knuepel was amazing, he answered the phone every time I called and jumped immediately on getting my car fixed. My car got in and out in one day, fast and easy. More

by Bireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 13, 2023

No issues with the sales man Steve but the new RAV 4 paid for in cash had a clear coat paint issue that should be fixed but since it was such a hassle as well as no loaner car able to be provided, would have More

by m
Recommend Dealer
No
Employees Worked With
Steven Kahae
Report | Print
January 12, 2023

The place are equipped with everything. The services are Fast and reliable, people are Accomodating and friendly. The area is Clean and spacious. The people are Honest and quick. More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name
Report | Print
Jan 15, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

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