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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 09, 2023

Luis seemed eager to help me as I'm not that familiar with buying a car from a dealership. I appreciated that. More

by KATHRYNHT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jan 09, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

January 09, 2023

This dealership has always had excellent communication and great customer service I was very happy with my service and will be back. Your parks department is always been good and your service has been inc More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel, Deanna Jackson, Joseph Kyttle, Jarren Brown
Jan 09, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jeff, and look forward to your next visit. Mark Grossman, Service Manager

January 09, 2023

Scott was helpful in keeping us informed on the progress of ordering a vehicle and made the process smooth when we picked it up. He was easy to work with and I would recommend him to others. His associate More

by DEANNA.SKOVIAK
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jan 10, 2023 -

Lithia Toyota of Medford responded

Deanna, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let Scott know if we can be of any more assistance! Troy Kloke, General Sales Manager

January 08, 2023

Jarron Brown was very helpful and polite getting me checked in. Also very knowledgeable about what I needed done. More

by KATHLEEN_OLSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier/appt maker was really polit and helpful, too but I didn’t catch her name., Jarren Brown
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for Jarren, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 08, 2023

A wonderful clean dealership which is well staffed with courteous and professional sales staff. My car buying experience was one of the best I have had in many years. More

by HEYJPL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dont remember their names, why are all employees not included (parts and direct purchasing), Charlie Whitley
Jan 08, 2023 -

Lithia Toyota of Medford responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 08, 2023

We started off good, and we liked the salesman that we worked with. The problem was when we got home, we found that the battery was not secured, and it was a bad battery. It died within two days. It didn’ More

by VAILKAYNSTEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Beatty, Armando Ledesma Jr., Steven Kahae
January 08, 2023

Bryce Beaty and Tyler were helpful, friendly, and professional. Cate MacPherson was equally gracious and knowledgeable. At no time did we feel pressured to make a choice, and we were offered options More

by ZACCHINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler in Sales, Bryce Beatty, Cate MacPherson
Jan 08, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 08, 2023

Fast, professional with a focus on customer service that is unmatched. Would recommend to anyone. More

by fleekie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Jarren Brown
Jan 08, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 07, 2023

The staff at Lithia Toyota of Medford was very helpful and friendly. The process was quick and painless. It was a pleasant experience. I’d check them out if your in the market for a Toyota. More

by JTSANDERS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Luis Rodriguez
Jan 08, 2023 -

Lithia Toyota of Medford responded

JT, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 07, 2023

They were very helpful and very friendly the service time was quick, thank you for everything i will be back More

by Nichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 08, 2023 -

Lithia Toyota of Medford responded

Nichole, Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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