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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 29, 2022

The young lady was very pleasant, efficient, and kept me up to date on the progress on my car. More

by KEVINMARXCULHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Nov 30, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 29, 2022

Bought a car from them and within 24 hours check engine lights are on and now I’m being told I’m potentially having to fully pay for it when the sales managers exact words were “we don’t sell any cars with More

by JADAHRUSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skyler Reagan, Jarren Brown
Report | Print
November 29, 2022

Friendly service advisors and cashier. I took my older Toyota pick up in to have the driver side seat belt replaced. It only took them about 15 minutes but I paid for an hour. I know this More

by YA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 30, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Please don't hesitate to reach out if you have any questions or concerns, we're always glad to help here at Lithia Toyota of Medford! Mark Grossman, Service Manager

November 29, 2022

Great service. Really friendly staff. Job was done quickly. I was in and out in about 20 minutes. More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 28, 2022

Scott carried the ball in for the entire team, he made it possible to pick up our car on our schedule. Great job, Scott! You're what exceptional service is all about. More

by DAUSTIN0
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Report | Print
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 28, 2022

Very helpful in scheduling and diagnosis. Appreciate the honesty and integrity displayed. I would recommend and return in the future More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 28, 2022

The only thing that I was a little confused about was I was told that there was a deductible to do any of the work that might need done on my car however I did have the Platinum service package so I guess More

by Stacikennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson
Report | Print
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Staci, feel free to contact us at your convenience. Mark Grossman, Service Manager

November 28, 2022

They are always quick and polite when I get my car serviced. John is my go to guy. More

by MOLERAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Nov 29, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 28, 2022

Service was done well, completed early, courteous and helpful service person. Careful check of service history to be sure all necessary service was scheduled. More

by Koes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Nov 29, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 25, 2022

I was pleased. ..They were knowledgable and courteous and gave me prompt and efficient service. More

by 541SANDERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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