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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 25, 2022

In my opinion Lithia Toyota is the best place to have a car service, the stuff is polite and helpful at all times. Also they welcome walk ins, no appointment necessary. Thank you More

by Slopez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel, Joseph Kyttle
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

November 25, 2022

Chad was amazing and so was Brian! I had a great experience and will definitely be back! More

by TORYRICE2796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 25, 2022

It's a relief can trust in experience and reliable team that always be able to take care of my car. More

by MARYSALOME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 25, 2022

The team was helpful and responsive as we needed to replace a spare tire assembly. The parts arrived quickly and the appointment was easily scheduled. Plus, the alerted us to a warranty item that they More

by lhbikos
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 25, 2022

Thankful I made a reservation. Requested maintenance performed in a timely manner. Good customer service. More

by JFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 24, 2022

Jarren has always displayed professionalism and courtesy while taking care of my vehicle. He takes a little more time to explain the work and costs so it is clear. More

by spr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Jarren was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 24, 2022

These guys(especially Jarren) took care of my car needs. They are amazing! Thanks so much for the great service and caring attitude! Happy Thanksgiving! More

by duke_man56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal who handled my payment and answered my questions regarding coupon., Jarren Brown
Report | Print
Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. I'm glad Jarren was able to help, and we hope to see you again! Mark Grossman, Service Manager

November 24, 2022

My car needed to be there for three hours so I left it all day and I discovered that whatever they did accomplished nothing. Rarely does anyone actually answer the phone which means scheduling to bring it More

by RYAHM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Castano
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November 23, 2022

A wonderful and positive experience with the service department and driver who took me and picked me up from the mall. More

by joanmbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 23, 2022

Really appreciate the efficiency of the lithia service center. Especially Mark Grossman is a great man made things happen quickly for me props to him sales people were amazing also More

by TOBY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Weigand
Report | Print
Nov 23, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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