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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 23, 2022

Did almost as much damage TO my car as I wanted them to fix. They had to take the car back to be repaired. It took over a month to get our car back. More

by RUSS.JAMES.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niel
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Nov 26, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

November 23, 2022

Our 2021 Hybrid Toyota Rav is the first new car we have ever owned. We are pleased with the care and maintenance that we are receiving. So far it has been a very good experience! More

by MIK3HARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Zach Hamar, Vince Castano
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Nov 23, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 21, 2022

The workers were friendly and helpful. It was an overall good experience and Im thrilled with my purchase. More

by TAWNYABURGOYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Scott Weigand
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Nov 21, 2022 -

Lithia Toyota of Medford responded

Tawnya, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

November 21, 2022

Sale person was rasy to work with, agreeable, friendly, gave me fair price on trade in. More

by CHAWKSFAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg
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Nov 21, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

November 21, 2022

This was a Good dealership the people helped me find a good car to drive. More

by BROCKHAGERTY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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Nov 21, 2022 -

Lithia Toyota of Medford responded

Brock, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

November 20, 2022

Friendly staff. Scott is a pleasure to work with. Dog friendly was a huge relief since we had no choice but to bring her. More

by SheriPink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
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Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 20, 2022

Everyone was just wonderful and answered all my questions at Lithia Toyota. My only problem still is the navigational and radio system. It freezes up and no one at the dealership knew of the problem. Wish To More

by CARREHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
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Nov 20, 2022 -

Lithia Toyota of Medford responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 20, 2022

Dealership was great. I only talked to Solorio over the phone and he was very pleasant. More

by ELIZABETH00RANDLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Seus, David Solorio
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Nov 21, 2022 -

Lithia Toyota of Medford responded

Elizabeth, Thank you for your business and this review. We're happy to hear David and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

November 19, 2022

Service responsive, timely appt; Joe explained 30,000 mi checkup plan adequately, personable & professional attitude More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Joseph here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 19, 2022

Upon arriving in your dealership we had a salesman come up it was very polite his name was Sam. Sam is also very knowledgeable of all your products you have on the lot you really appreciate him :) More

by KEVINROSA1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Evan Seegmiller
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Nov 20, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that Sam provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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