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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 19, 2022

They are thorough and helpful. They get the job done in a reasonable amount of time. They clearly communicate with me in detail. More

by YOSEYROSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 19, 2022

Joe and the rest of the staff always take a great care of me and my vehicle! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
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Nov 20, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

November 19, 2022

Found new damage very next day after taking my truck. went back to dealership to see if they can repair the new damage, and was told by the sales manager that it was my problem and they are not doing any More

by MARQUIZ71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Beatty, David Solorio, Evan Seegmiller, Troy Kloke, Armando Ledesma Jr.
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November 19, 2022

Good sales people they are not push customer's they made us feel very comfortable by choosing the vehicle that we really wanted More

by MIMIDOG59
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Solorio
Report | Print
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again! Troy Kloke, General Sales Manager

November 18, 2022

The car service was great! However getting hold of anyone at the service dept is impossible. I called numerous times & never got a response More

by MMARCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Koch, Tina Kreide, Joseph Kyttle
Report | Print
Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 18, 2022

Very impressive, got me in and out in under an hour, I thought it would take longer . The o ly issue was went in with low air pressure in my tires, they rotated my tires but never checked the tire pressur More

by MGATEWOOD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name of who helped me
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Nov 20, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

November 17, 2022

They got me in even without an appointment. Diagnosed the problem and fixed it quick. Thanks Lithia More

by SUPERBUSYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 17, 2022

On time. Quick work. Friendly and knowledgeable. Clean waiting area. Thorough and no pressure.thanks More

by er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 17, 2022

They provided quick and good service. I am happy and I will be back. Thank you! More

by ISAOSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for the five-star rating. We truly appreciate your business here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 17, 2022

Great experience! Luis made the whole process go smoothly without any added stress. He answered all of my questions and got us into the perfect car. No pressure, great More

by Chance McCord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you, Chance, for taking the time to leave us this five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. Troy Kloke, General Sales Manager

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