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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 17, 2022

Quick service with 2 pm appointment. Less than an hour. Serviceman was helpful and detailed what was done during service More

by RLB-SURVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 17, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 17, 2022

The service department does a good job and usually in a pretty timely way. I just wish Toyota would issue a recall for my “lemon.” More

by MAESTRAHOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. We look forward to working with you in the future. Mark Grossman, Service Manager

November 17, 2022

Always go to this dealer when I'm in the area. They treat me very good and seem to be honest in their services. More

by project57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 17, 2022

Had a great experience. Very quick and efficient. The gentleman at the counter was very polite. Thank you!! More

by JARTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to leave us this five-star rating. We appreciate your business. Mark Grossman, Service Manager

November 16, 2022

The service at this facility is always top notch. The staff is among the best I have ever dealt with, outstanding. More

by TAMI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Scott Knuepel, Julia Hamar
Nov 16, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 16, 2022

Great work and great service! Had several things done for slightly cheaper than a local mechanic in our small town, which based on my experience, is impressive for any dealership. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Nov 16, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 16, 2022

With the lifetime oil change no one is letting us know if other services are needed More

by Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown
Nov 16, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

November 16, 2022

They do a good job and are courteous and let you know what they are doing. Very friendly. More

by NORMSTARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Julia Hamar, Vince Castano
Nov 17, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 15, 2022

My experience buying a car from Luis at Lithia Toyota, was completely stress-free and positive in every way. He was warm, friendly, honest, and made the entire car shopping/buying process seamless from st More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Dennis Kane, Luis Rodriguez
Nov 15, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Sharon, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

November 15, 2022

They have always been honest & dependable. I have had no complaints in the 10 yrs they have been servicing my vehicles. They truly care about their customers. More

by Medfordmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy, Zach Hamar
Nov 15, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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