Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

November 09, 2022

Mike Rapport was a great person to deal with, helpful and knowledgeable, personable and kind. He made the car buying process very easy for me and wasn’t pushy when I needed a little time to complete some err More

by cjsiebler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rapport
Nov 09, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Mike and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

November 08, 2022

The dealer was finally able to locate and remedy the persistent rattle. At least we hope so. The brakes still chatter at high-speed so that problem wasn’t fully remedied. More

by JEFF@WIHTOLLAWOFFICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper, Scott Knuepel
Nov 09, 2022 -

Lithia Toyota of Medford responded

Jeff, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

Nov 09, 2022 -

JEFF@WIHTOLLAWOFFICE responded

We will need to bring the Highlander back in to Lithia for the brake chatter, but we are out of town and in Portland now. We are right up against the 36,000 mile mark, so I want to advise you of the continuing issue. Would 11/22 be OK to bring it in? Thank you.

Nov 09, 2022 -

Lithia Toyota of Medford responded

Please give us a call at 541-618-4847 to speak with our cashier to set up an appointment for that day. Please let us know if there is anything else we can do for you! Thank you Mark Grossman, Service Manager

November 08, 2022

Another great service. The service rep, Zach was professional and courteous. He provided timely updates of my truck’s service. More

by scotthicks2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Nov 09, 2022 -

Lithia Toyota of Medford responded

Scott, Thank you for taking the time to share your thoughts on working with Zach and our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

November 06, 2022

Salesman was not too pushy dealerships seem pretty friendlyIt was nice that they detailed the car out and explain many of the new functions and allow us to take it for an extensive test drive it was a More

by DROWLEYSTER
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

November 06, 2022

I didn't buy my car there. I bought a car with a lifetime oil change with another car dealer; they had my car for 4 hrs, last time, so I took it to lithia Toyota, no kidding, More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Zach Hamar, Vince Castano
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 06, 2022

Service here is always great! Quick and efficient! We appreciate the great service! Thank You! More

by Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

November 06, 2022

Steven is great, this isn’t second car bought with him at Lithia I recommend him to people who are looking to buy a car. More

by JERCAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

November 06, 2022

It is a fine place to shop ,buy, or get some service done on a vehicle! More

by DAN
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 07, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 06, 2022

Awesome customer service. They were ahead of time in delivery. Valued my time at dealership and made it effortless. They took around an hour at dealership for all the paperwor More

by AVIRAL.SRIVASTAVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

November 06, 2022

I would have rated it higher if I had known that if I pay cash I would get turned in to the IRS, I f it was going to make me look bad I would have written a check. I guess you have to sell your sole to do bu More

by GOFOX22
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Nov 07, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We will share your comments with the team. We do appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

...
70
...