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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

October 30, 2022

My experience has been very positive. The purchase went smoothly with no pressure. Thanks especially to Luis. More

by alovej060111
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 30, 2022

The staff is very friendly and helpful. I have told all my friends they need to buy their next car from Lithia Toyota. More

by ML Buckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Clark , Charlie Whitley
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

October 30, 2022

I left messages for 4 days to schedule work. Never received a return call. Aggravating More

by ALLENANDLYNDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Castano
Report | Print
Nov 02, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

October 30, 2022

They did a good job answering all the questions. The sales person was friendly and knowledgeable. More

by DELLISLOWEST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Evan Seegmiller, John Matthew Uri
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 30, 2022

Very professional and friendly sales representative. Treated with respect and made to feel comfortable throughout the entire process. Dealership is clean and well maintained. More

by STMOSAWA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Hardage (sales consultant), Brian Berg
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

October 30, 2022

So far haven’t had any problems here at this dealership, prompt, friendly, curious service More

by MINPINS4US1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

October 30, 2022

Lithia Toyota of medford is the best. Easy to work with. The mechanics are top notch. I would recommend them for all you car needs. More

by MURPHYBP104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Kareem Duncan, Armando Ledesma Jr.
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 30, 2022

We felt satiisfied with the deal on the new truck. Price was good enough buy More

by ABEAMAYA68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

Maya, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Congratulations on your new truck! Troy Kloke, General Sales Manager

October 30, 2022

Toyota provides Hard working individuals that promote the purchase of a car fun and exciting, no pressure-just honestly. More

by ALVAREZLAURA482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Greg Templer
Report | Print
Oct 31, 2022 -

Lithia Toyota of Medford responded

Laura, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

October 29, 2022

Great technicians and service advisors, very friendly ,great customer service and informative of my vehicles condition. Will come back again. More

by Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Scott Knuepel, Joseph Kyttle, Jarren Brown, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Oct 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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