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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

October 22, 2022

When I came in for my second alienment becsuse my car was pulling to the right your service person told me i didn’t need one in the first place, but I insisted on one.. argued with me.. I was told at Les Sch More

by DSEIVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
Oct 26, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

October 22, 2022

They had exactly what I was looking for. Everyone there was nice and made my experience quick and easy . Would definitely recommend this dealership! More

by MARSHALL19J79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Oct 23, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Troy Kloke, General Sales Manager

October 21, 2022

John, in the service department, is very polite to deal with and very knowledgeable and helpful. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John. We're glad to hear he delivered such a great experience! Mark Grossman, Service Manager

October 21, 2022

Greg was amazing with his customer service and wanting to help us get into a vehicle. We had worked with nick previously and he was highly helpful as well, we appreciated both of their expertise. Very profes More

by BRANDONURATABERGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Oct 23, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Greg was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 21, 2022

Thank you very much for great work for my car. I’m really appreciate it! More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

October 21, 2022

They were very quick and it helped to set up an appointment. I knew what was happening during the appointment. More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 23, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 21, 2022

The service advisor was very pleasant with which to work and estimated accurately the time of service. They went beyond what I expected and spiffed up the interior of my car. Totally pleased! More

by BRCMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 23, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

October 21, 2022

the dealership was clean and everyone was prompt and very helping full on assisting me with purchasing my car al’s well as available and answer any questions about the process. More

by MADISONMCLEOD101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
Oct 23, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

October 21, 2022

Very easy to work with, communication was great. It made for very quick and easy transaction. More

by DALE.MARSHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Rogers, Luis Rodriguez
Oct 23, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 20, 2022

The employees at the dealership were very helpful and professional. They were easy to work with. More

by AARONELGUAPOCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Oct 21, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

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