Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

October 07, 2022

John was great and so was the service on my truck. Fair prices and excellent work. More

by RVEZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 08, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 07, 2022

Quality delalership, excellent communication. From browsing website to personable salesman addressing all concerns. The final product was delivered exceptional satisfaction. Mahalo. More

by BRIANDELMORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Steven Kahae
Oct 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

October 06, 2022

They are up front with pricing and will call to let you know if additional work should be done. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 06, 2022

Could use some more qualified salesman. I had two salesman previous to Jon and I found their communication with me to be minimal. More

by JKELLUM0013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Oct 06, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Troy Kloke, General Sales Manager

October 06, 2022

Fantastic as always I was well taken care of. Treated with respect was well informed of every detail me thank you lithia Toyota staff More

by DLMORRELL53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares, John Matthew Uri, Julia Hamar
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

October 06, 2022

Did what was asked of them and more. John was great, and really helped me out. More

by Mattdickinson24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you, Matt. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 06, 2022

Skyler was amazing. He went above and beyond to making this a easy and stressless experience. He made sure I understood each step and answered my questions quickly. He's More

by FEILNICHOLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Greg Templer, Skyler Reagan
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us, Nichole. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

October 06, 2022

The counter staff that sign you in are very friendly and helpful. I feel comfortable bringing my car to this dealership as they always do a good job. More

by MEYER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name but the man who drove the shuttle was nice as well. , Zach Hamar
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 06, 2022

Just a little frustrated not up front pricing they said all inclusive to me that means with installation but no that's just the product price I even asked if it Was out the door for that price got it inst More

by Greg waltz
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Oct 11, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Greg, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

October 06, 2022

Quick, easy process for us. Luis was really great to work with. We love our new RAV4! More

by D A & J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio, Jon Vevera, Luis Rodriguez
Oct 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

...
80
...