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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

October 05, 2022

Everyone in the service department was helpful and so pleasant especially Scott. The shuttle driver was thoughtful. He was prompt and courteous. They were great! More

by NONE3
Recommend Dealer
Yes
Employees Worked With
The shuttle driver, Scott Knuepel
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Oct 05, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as a valued customer for many years to come. Mark Grossman, Service Manager

October 05, 2022

Always great service when I take my car in for an oil change, never had a problem More

by SSPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Oct 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 05, 2022

It was my first time getting serviced there, and it was a quick and easy process! More

by Ajd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Oct 06, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 04, 2022

Loved getting right in , taken care of in a timely manner. Staff is very friendly. More

by LGARRICK
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember their names.
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 04, 2022

You guys are super, you listen to a potential buyer, have the answers needed to specific questions and just care about people, it is deeply appreciated. This is the reason we came back for a second vehicle More

by CLEMSSS2002
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Lithia Toyota of Medford. Congratulations on your new vehicle! Troy Kloke, General Sales Manager

October 04, 2022

Julia in the service department was friendly and professional as always. She took care of my needs in a timely manner and I was back to my day off. More

by Allen Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Allen. We appreciate your feedback and five-star rating. We're glad to hear that Julia was able to help, and we hope to see you again. Mark Grossman, Service Manager

October 04, 2022

Excelente and quick experience. . great front desk attention.like always a great time at Toyota. More

by NOE_CORTES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a five-star rating. We truly appreciate your business. Mark Grossman, Service Manager

October 04, 2022

Great service! Never have any problems when I come in. They are very efficient and always get me in and out. More

by TWILIGHTALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for the great rating. We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 04, 2022

Very thorough and took care not to leave grease or oil marks on my truck. I was able to watch the technicians from the waiting area and I could see that the technicians worked efficiently and carefully as More

by firewoman7@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Oct 05, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us this great review. It has been a pleasure serving you. Quality customer service is always our number one priority and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come. Mark Grossman, Service Manager

October 03, 2022

Always courteous and helpful. Shuttle if you need it. Not too much upselling with service. Good communication. More

by PS.HALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Report | Print
Oct 03, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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