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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 30, 2022

We fiund everybody there very relaxed and easy to work with. Candace was wonderful in helping us select the right car and explaining all the features. More

by URBANLOGGER32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace 5stars!!, Benjamin Barringer, Evan Seegmiller
Oct 01, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We look forward to sharing your compliments with Candace and our crew. Congratulations on your new purchase! We appreciate your business and hope to see you again soon. Troy Kloke, General Sales Manager

September 29, 2022

Very prompt service, attentive to our needs as buyers. Kept us informed of delivery time, through new vehicle check out. Even the paper work went fast! More

by BERFERT1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

September 29, 2022

Chad Soares kept me well informed of my new vehicle delivery time and did a thorough review of the Rav 4 on the day of delivery. I would recommend him if you are purchasing a new car. More

by DIANE97501
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Sep 30, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

September 29, 2022

Love the lifetime oil, forgot about the constant service upscale so go stung for $700 dollars more that we could have done elsewhere for 30% or better, less. More

by ISLANDANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel, Joseph Kyttle, Jarren Brown
Sep 30, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, so I'm disappointed that we may not have met your expectations. Thank you for choosing Lithia Toyota of Medford. Please reach out if you would like to discuss further, Mark Grossman, Service Manager

September 29, 2022

The advisers are friendly, there is a comfortable waiting area and they seem to work efficiently. More

by KENNYJANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 29, 2022

Excellent and professional service promptly performed without any hassle. All necessary parts were quickly obtained, and the car was ready when promised. More

by Malcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 29, 2022

It was nice to have a straight forward experience regarding price. Picking up the car was quick, simple, and pressure-free. The one element that was decidedly unpleasant was the “market adjustment More

by EJS.18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Skyler Reagan
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. Please reach out if you would like to discuss further. Troy Kloke, General Sales Manager

September 29, 2022

Great time at Lithia Toyota! ! Fast and friendly service team! Can’t wait for your Tire Sale!! More

by CMILLERGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 01, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business. Thanks for the five-star rating. Mark Grossman, Service Manager

September 28, 2022

Lithia Toyota is THE BEST! They always take such good care of me and my service dog. Joe is super helpful and Bart always gives us a ride in the shuttle. Hands down favorite de More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart the shuttle driver , John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

John was very cooperative and everything went very smoothly. As usual the work was well done. More

by TOMBOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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