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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 15, 2022

Lithia Toyota was quick and efficient with my car. The car also seem to drive better after I got it back More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 15, 2022

Excellent service, impressive facilities and the person who actually worked on my car was great More

by NA0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 15, 2022

Easy to get regular maintenance done. Very concerned about customer satisfaction. It is OK to schedule maintainence by phone. The customer service reps are courteous and polite. More

by Pauld14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you, Paul, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 15, 2022

Nice and friendly group of people plus John a number 👍 1 and very clean and sharp More

by PHEIDE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 15, 2022

It’s clean, well organized, spacious, and comfortable. The service is always efficient, personable, thorough, and efficient. A solid good experience. More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Sep 16, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

September 14, 2022

Luis was very helpful with the process of buying a new vehicle, if you’re buying a new vehicle with lithia Toyota I suggest going to him. He’s the man !! More

by Codypfister333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Luis Rodriguez
Report | Print
Sep 14, 2022 -

Lithia Toyota of Medford responded

Cody, Thank you so much for taking the time to share your feedback with us. Luis and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Luis or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

September 14, 2022

They have always gotten the work done quickly and were friendly.. They explained what they were going to do so I could understand. More

by MELANIE_WORSHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Sep 14, 2022 -

Lithia Toyota of Medford responded

Melanie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 13, 2022

Any employee I talked to, whether it be a salesperson or mechanic go between was friendly and helpful. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Report | Print
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 13, 2022

Lithia Toyota of Medford has done very well in keeping up with all the technology-based changes that have occurred over the years, I'm especially grateful with changes in the way they've handled servicing my More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 13, 2022

Easy to get an appointment. Advisor communicated with me throughout the day. Very friendly receptionists. More

by ROBERT L RAETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Sep 13, 2022 -

Lithia Toyota of Medford responded

Thank you, Robert. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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