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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 10, 2022

Good communication in a timely manner explained everything I need to know. Much much better than Grants Pass. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Team Blue
Sep 12, 2022 -

Lithia Toyota of Medford responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 09, 2022

Fast service and professional group of people. Always courteous and knowledgeable. Never any issues with them. More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 09, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 09, 2022

Lithia Medford staff went above and beyond my expectations for customer service. Specifically Steven, Johnmatthew and Denny More

by TAMARA.GUFFEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, John Matthew Uri, Jon Vevera, Steven Kahae
Sep 12, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Tamara, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

September 09, 2022

Lithia Toyota in Medford has the BEST customer service…from the sales people to the people who change my oil! Very friendly, thorough, and fast! More

by LESLI.TOWLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in sales deserves 8 stars, John McNerny, Joseph Kyttle
Sep 12, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 08, 2022

This was the 2nd Highlander I purchased this year. I was so happy with my experience purchasing the first Highlander from Nate, we went back again. Nate wasn’t available, so he had Steve help me. Fi More

by SDOAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Griffin, Benjamin Barringer, Evan Seegmiller, Steven Kahae
Sep 09, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Steven and our team provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 08, 2022

Quick Oil change and tire rotation. Friendly customer service. Overall happy with experience. Booked online. More

by VERVYNCK708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 09, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 08, 2022

Your employees are excellent, They are friendly, Courteous, efficient and Professional. I am very pleased. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Sep 09, 2022 -

Lithia Toyota of Medford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 08, 2022

The entire purchasing process was a very pleasurable experience. It was stress-free, and I never felt any pressure from my salesman Charlie. Charlie is very professional, and his pleasant and cheerful More

by M.ECK465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Sep 09, 2022 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

September 08, 2022

Service great; Service area crowded, could use another entry for service check in, many people around moving cars. Drop box should be moved too More

by Brian DellaBona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 09, 2022 -

Lithia Toyota of Medford responded

Thank you, Brian, for taking the time to share your thoughts on working with our team. We appreciate your business and look forward to serving you again. Mark Grossman, Service Manager

September 08, 2022

I have purchased two cars here and always have the best experience. The sales and service department are friendly and helpful. Definitely recommend! More

by ruth.a.travis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 09, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Ruth, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

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