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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 04, 2022

The employees are really great and super helpful. They helped me get the car I wanted and a good deal on that car, and being a first time buyer they made it super simple and explained everything real More

by LCULVER14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Jeremy , Brian Berg, Armando Ledesma Jr.
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

September 04, 2022

Not good enough for me because the guy his name SC CHEATING ME he not what we talk More

by chongbeexiong1962
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Sep 10, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

September 03, 2022

I arrived 10 minutes early for 3:00 appt and at 3:25 I still hadn’t been checked in. Got the recall work done only to have them forget to turn off the maintenance required light so I have to go back….yet More

by WURZELL4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vince Castano
Report | Print
Sep 08, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

September 03, 2022

Best place to buy or service a vehicle. Toyota is the best product in the world! More

by EJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Bryce Beatty, Kareem Duncan, Troy Kloke, Kerry Phillips, Armando Ledesma Jr., Mike Rapport, Skyler Reagan, Steven Kahae, Luis Rodriguez
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 03, 2022

Amazing staff amazing service, new 4Runner was delivered 2 weeks early. Price could not be better and I searched 3 states. More

by JR35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 03, 2022

Great place to purchase a car. Recommend highly. Everyone is super nice helpful and knowledgeable. More

by STEPHANIE.SEEGMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 02, 2022

My maintenance service was fast, easy and the employees were very professional and kind. I just hate going to the Lithia dealership because the company doesn’t do much for the community it was starte More

by Shobyoerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 02, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this feedback. Mark Grossman, Service Manager

September 02, 2022

Scott and Evan ( mechanic) were wonderful! They answered any of my questions I had. They called for Bart to come and get me and take me home. Everyone is very pleasant. Thank you again Evan f More

by Same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Sep 02, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 02, 2022

It was very professional this is where I bought my first car. I would come back here again. More

by JENNYOTIS34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Bryce Beatty
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 02, 2022

Quick in and out oil change, tire rotation, and inspection. The individual working the front desk has been very professional and He has been assisting me for years. John McNerny!!!! You rock man!!! More

by SCOTTCECILIANI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 05, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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