Lithia Toyota of Medford

Stephen was very nice and not pushy. My only reason for a 4 star rating is that when I went to sign papers, there was a charge for plates that I was told would not be needed, and when I My only reason for a 4 star rating is that when I went to sign papers, there was a charge for plates that I was told would not be needed, and when I drove off of the lot, the tank was half full even though I had negotiated to drive away with a full tank. Minor details, but they were discussed in negotiations and I expect for both ends to uphold their word. More

Good experience getting an oil change. The work was done in a reasonable amount of time considering they were busy. The work was done in a reasonable amount of time considering they were busy. More

Scott is very through, experienced and Professional. An excellent resource! We are long time customers of 20 years. We have purchased and serviced our vehicles at Lithia Toyota. Tundra,, Highlander An excellent resource! We are long time customers of 20 years. We have purchased and serviced our vehicles at Lithia Toyota. Tundra,, Highlander X2, Prius X 2,, Camry, Avalon,. Chad has always helped us with a positive attitude and outstanding customer service. Chad is professional and really knows the products. Great representation of Lithia ! Keep up the great work !!! More

The team here is fantastic, they are responsive, honest, and so pleasant to work with. and so pleasant to work with. More

Easy to make the appointment online, they got me right in for my service, and everyone there was very friendly. for my service, and everyone there was very friendly. More

Rep was late for his lunch and very dismissive and rude. Dealership lacks leadership and I will not be buying there again Dealership lacks leadership and I will not be buying there again More

David was very helpful and very informative about when my truck was going to arrive. Very please with Lithia and the value they provide to their customers. truck was going to arrive. Very please with Lithia and the value they provide to their customers. More

Did not have what i needed in stock. Alternate fix also was not in stock, but ordered parts for quick delivery and fixed my issue. Car purchase did not include a wheel lock, so had to ge Alternate fix also was not in stock, but ordered parts for quick delivery and fixed my issue. Car purchase did not include a wheel lock, so had to get rid of locking lug nuts. They were helpful and solved problem best way possible. More

The service manager was not interested in trying to find out was wrong with my AC or if I really needed a high mileage service. He just said we recommend not this is how things look with your current cycle out was wrong with my AC or if I really needed a high mileage service. He just said we recommend not this is how things look with your current cycle and z! he said I needed to see someone else for my ac and he was just not the person… he did not even take me over to see anyone or have anyone come and see me! Wow, did not feel the love. More

Lithia always treats us well and does an awesome and fast job. Thank you for always being there for us. job. Thank you for always being there for us. More