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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

August 24, 2022

Great service was in and out the service dept is the best especially express deptartment More

by V_CASTANO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Vince Castano
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

August 24, 2022

I was happy with the service they were fast courteous and very accommodating they called me when it was done More

by MJMICHELLEJ880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Aug 26, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 24, 2022

I came a little early for my scheduled oil change appointment and they got me in right away. They also let me know that I needed some service work done and it might take about an hour and a half if I More

by MAHRMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 26, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 24, 2022

I wish I lived nearby. All of the staff people that I worked with were incredible. The first time I came in, I was assisted with a short term solution free of charge. I ord More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department sales person, Julia Hamar, Zach Hamar
Aug 26, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 22, 2022

Very good service every thing was done right and Very short waiting time pleased with servi More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your service experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 22, 2022

I live in Houston and bought a Tacoma from Lithia. I was cautious being so far away but they really took care of us. They also didn’t have any market adjustments or non-negotiable dealer add-ons. I re More

by PHDANG73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Meske
Aug 22, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Tacoma. We truly appreciate your feedback! Troy Kloke, General Sales Manager

August 22, 2022

Very nice staff, great waiting room, clean coffee station, quick service, no complaints thank you More

by alex9stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Aug 23, 2022 -

Lithia Toyota of Medford responded

Alex, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 22, 2022

Great experience at Lithia Toyota of Medford. I bought a brand new car here and the whole process was super easy and painless. Would recommend! More

by ruth.a.travis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Aug 23, 2022 -

Lithia Toyota of Medford responded

Ruth, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

August 21, 2022

Always busy, always a long wait & always more expensive than other options. I don't trust that they're providing the services they say they are. More

by NOE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 21, 2022

Customer service was outstanding. .Staff answered all the questions I had even after the sale. More

by ONE4MARCIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Scott Weigand, Skyler Reagan
Aug 22, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Skylar and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

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