Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

August 16, 2022

The salesman was great. The closer and management acted like they never wanted me to come back. Very deceptive and penny pinching. More

by THESOUTHWICKS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cate MacPherson
Aug 20, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Troy Kloke, General Sales Manager

August 15, 2022

Super scared to buy my first car but Lithia made it simple and easy. Would buy from here again. More

by TAYLORWHITE2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller
Aug 16, 2022 -

Lithia Toyota of Medford responded

Thank you, Taylor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 13, 2022

The dealership was great. But the dealer was awesome! I would definitely make a recommendation to come here and buy a new vehicle or any vehicle. Thanks so much! More

by KITKAT251272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice
Aug 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

August 13, 2022

Did oil changed made sure all filter are okay lube car made lights and horns okay too. More

by darwin1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 14, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Jarren and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 13, 2022

Took way too long. Had an appointment at 7:30 am Thursday, 8/11 got there @ 7:28 and there were several cars ahead of me. I waited for the part to come in-2 wks, no bi More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel, Jarren Brown
Aug 18, 2022 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

August 13, 2022

The 30,000 mile check up was not filled with any surprises. The technician explained everything and was very thorough. More

by SRLEVESQUE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Aug 15, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 13, 2022

Very impressive, staff were all very attentive, I highly recommend Lithia Toyota to anyone purchasing a vehicle and I love my new Tacoma pickup!!!! More

by DANES5586
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, John Matthew Uri, Mike Rapport
Aug 15, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

August 12, 2022

They were wonderful to deal with. Extremely polite and helpful staff. Prompt and thoughtful service More

by ZAMYZAMUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 14, 2022 -

Lithia Toyota of Medford responded

Zamy, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 12, 2022

I was treated with respect, honesty and dignity. I didn't work with Scott because he wasn't feeling well. Steve was the best salesman I've ever dealt with. He didn't shove anything down my throat. B More

by SALMEDFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager but I can't remember his name. He sent me a text to see how my purchase was going. , Brian Berg, Cate MacPherson, Scott Weigand, Steven Kahae
Aug 14, 2022 -

Lithia Toyota of Medford responded

Sal, It's fantastic to hear that we provided you with great customer service while assisting you with your new Camry! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 12, 2022

The sales person Joshua and the sales manager whose name escapes me right now we’re so nice so easy to work with. Joshua so knowledgeable about what these vehicles can do he was showing me features inside o More

by DB82573
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zelecki Five Stars!!, Cate MacPherson, Evan Seegmiller
Aug 14, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Joshua was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

...
99
...