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Lithia Toyota of Medford
Medford, OR
4,821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,821 Reviews of Lithia Toyota of Medford
July 28, 2021
It has improved compared to the last time I got service. Staff is more courteous and truly working harder to make it a good experience for the customer Staff is more courteous and truly working harder to make it a good experience for the customer More
by storange13
Verified CustomerEmployees Worked With
Thomas Pitts
July 27, 2021
Timely, finished ahead of time, called when finished, on budget basic oil change tire rotation. No problems or issues, did NOT try to sell me what I did not want budget basic oil change tire rotation. No problems or issues, did NOT try to sell me what I did not want More
by DRBJENSEN
Employees Worked With
Thomas Curphey
July 26, 2021
I have been coming here for over 20 years. I am always treated well. And they do a good job with my Tundra. I am always in and out quickly. treated well. And they do a good job with my Tundra. I am always in and out quickly. More
by HELMSTER84
Employees Worked With
Julie don’t know her last name but she usually does oil changes, John McNerny, John Oppy, Thomas Curphey
July 26, 2021
I came in late on a hot, Saturday afternoon with a dead batter. The service department was slammed with customers. Despite this, Joe was able to get to me quickly and got things moving. He arranged a sh batter. The service department was slammed with customers. Despite this, Joe was able to get to me quickly and got things moving. He arranged a shuttle to get me home and one to pick me up. He identified that no additional service was needed beyond an oil change. He was very professional, efficient and polite. More
by MARKHETZ
Employees Worked With
Joseph Kyttle
July 24, 2021
We went in to make an appointment to get an oil change for my 2021 Sequoia and ended up trading in my 2018 Sequoia for a 2021 Rav4 for my wife. for my 2021 Sequoia and ended up trading in my 2018 Sequoia for a 2021 Rav4 for my wife. More
by MBNEW2
Employees Worked With
David Solorio, Evan Seegmiller, John Matthew Uri, Armando Ledesma Jr.
July 24, 2021
Jake was a great service manager. Communicated regularly with updates on back ordered parts, gave me realistic timelines and Great customer service! Arrange for shuttle when I needed it. with updates on back ordered parts, gave me realistic timelines and Great customer service! Arrange for shuttle when I needed it. More
by AMBER_R
Employees Worked With
Jake in Service
July 24, 2021
the servicing was completed as promised & happily the A/C was covered by warranty. Jake was very pleasant to deal with. My only complaint would be a lack of communication. It is nearly impossible to get a was covered by warranty. Jake was very pleasant to deal with. My only complaint would be a lack of communication. It is nearly impossible to get anyone on the phone for updates. More
by Vicki551
Employees Worked With
Jake in service department
July 23, 2021
Took my car in for maintenance. As always - excellent customer service! John is so knowledgeable and personable. It’s so nice to be able to trust that my car is reliable hands. Thank you John and the To customer service! John is so knowledgeable and personable. It’s so nice to be able to trust that my car is reliable hands. Thank you John and the Toyota team! More
by BG
Employees Worked With
John McNerny
July 23, 2021
Great service. Joe explained everything very clear and very polite. He has helped us in the past and was very efficient. Good customer service skills. very polite. He has helped us in the past and was very efficient. Good customer service skills. More
by jojemo
Employees Worked With
Joseph Kyttle
