Lithia Toyota of Medford

I am new to the Medford area and wanted my Toyota serviced at a Toyota dealership. I decided to take it to Lithia Toyota. I called and made an appointment with Ryan Lichtnewalner. When I arrived h serviced at a Toyota dealership. I decided to take it to Lithia Toyota. I called and made an appointment with Ryan Lichtnewalner. When I arrived he was very friendly and listened to my concerns. He then provided me with an estimate and a complimentary rental vehicle for the day, something that was extremely helpful since I only have one vehicle. After a couple of hours, Ryan called me and explained that there were additional services that he wanted to bring to my attention. I asked him what was absolutely necessary and he went through and informed me what he recommended. Even though I was not planning on the additional services, I decided to have all the maintenance items addressed. Towards the end of the day, he called me again and said that my truck would be finished at 5:00pm and that I could come pick it up. When I arrived, Ryan went through all the maintenance items that we discussed and was able to provide the services for $110 less than his original estimate. This was a huge relief, since I am currently looking for work and every penny counts. I greatly appreciated Ryan's professionalism and customer service approach. I will definitely be servicing my vehicle at Lithia Toyota and will recommend it to my friends and family. More