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Lithia Toyota of Springfield

Springfield, OR

4.8
1,663 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,663 reviews

March 08, 2021

This is the second vehicle I’ve bought from them and I would stay in there the best dealership I’ve ever worked with. No pressure very friendly and accommodating and easy to work with. More

by cleejh2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis in finance , Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

March 06, 2021

Do not do business with lithia of Springfield the salesmen are very conniving and manipulative. We dealt with Rodney and will never again purchase there More

by Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Kellum
Mar 13, 2021 -

Lithia Toyota of Springfield responded

Hello, Thank you for taking the time to share this honest feedback. I regret to hear you feel this way after your recent experience, as this is never our intention and I would appreciate the opportunity to learn more about your visit. Please reach out to me at, 541-746-2589. Skip Osterhout General Sales Manager

Mar 13, 2021 -

Bone responded

The trade in value that you pulled off the internet was a very dishonest price. My wife and I shopped at lithia Toyota in Springfield because she was treated fairly by Rodney on her first new car buying experience at Toyota 4 years ago so she sought out Rodney and lithia for a return experience, that did not happen we feel like we were taken full advantage of in our second experience. And instead of considering lithia as fair and honest business people we now view them as totally shady used car sales people and warn everyone who will listen to. Please. After you have made a deal on paper. Take that deal. Go have lunch and look it over. Check Other dealers get a second opinion . Believe me they don’t want you to leave that lot and get a second opinion . I asked most family and extended family members about cars purchased in the last 2 years. In my family 18 new cars were purchased. 14 of them at lithia in Springfield. 12 were not satisfied 3 months after the purchase and will not ever return to lithia in Springfield as my wife and I will never purchase another vehicle there again . I tell anyone who will listen. Please. Be very careful when dealing with these people.

March 01, 2021

Keith was very helpful in wading through the buying process, especially since the RAV4 Primes are delayed. He came to work on his off day to help with delivery. More

by waynejparker
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello Wayne, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and and you recognition of Keith's hard work. We hope to see you back for any future needs. Have a great day!

February 28, 2021

Very pleased with the great customer service. It was great working with all that assisted us today. Everyone very accommodating to special needs. Happy to recommend Springfield Lithia Toyota to friends More

by pamcrab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in finance , Keith Moreck, Ronald Corbett
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 26, 2021

The staff at Lithia Toyota are friendly, low pressure and easy to work with. Keith was awesome, from start to finish. I would shop there again! More

by J Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 24, 2021

Lithia Toyota of Springfield is the cream of the crop for car buying. They were able to find the exact vehicle I was looking for. The entire team was friendly and helpful. The process of buying my car was ea More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello Christian, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 22, 2021

Our family has many Toyotas and we would never go anywhere but Springfield Toyota. I had a special color and make request and Mark work hard to find it! The customer service is number one and they ma More

by Judy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Aguirre, Keith Moreck, Mark Aggson
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we are thrilled to know our team was able to work together in getting you your dream Toyota! we hope to see you back for any future needs, until then, enjoy your new car!

February 21, 2021

I’m baaaack from 3 years ago when I bought my 2011 Ford Mustang GT from Keith Moreck Internet Sales Manager at Lithia Toyota in Springfield Oregon. I emailed Keith that I was interested in an Acura they h More

by 11Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Christopher Vann
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 20, 2021

Long wait on the vehicle I wanted, but the dealer kept me informed all along the way. The whole process as an A+ as far as ease of purchase, etc!! More

by eugenebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Stephen Bennett
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we happy to know you had an A+ experience with us. The team hopes to see you back for any future needs. Have a great day!

February 19, 2021

Great service and friendly sales people. We took our niece to buy her first car and had a wonderful experience! She found her dream car at a price we could agree on! More

by autumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver, Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello Autumn, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

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