Lithia Toyota of Springfield has a motto, “We make it easy!”. Our experience of buying a new vehicle from Lithia completely lived up to that claim. Internet Sales Manager Keith was always prompt and complete in responding to our e-mailed questions. When we visited the dealership, Sales and Leasing Consultant, Hamad, was knowledgeable, patient and thorough in explaining features of the car and answering our questions. When it came time to close, Keith was willing to compete with offers from other dealers and we quickly agreed to a fair price. Love the car (RAV4 Hybrid XLE), and found the entire process of purchasing from Lithia fully satisfactory. After researching our purchase for over a month, including visiting several dealers, as well as communicating with a half dozen more, Lithia stands out as the place we would send a friend to buy a car.