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Lithia Toyota of Springfield

Springfield, OR

4.8
1,683 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,683 reviews

January 30, 2025

Quick, reliable, and thorough. Excellent and friendly service. I recommend this place to everyone I know. More

by howardfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna, Greg Ziolkowski, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Michaelq Hawkins, Saryl Hoover, Rafe Haden, Adam Cisneros
Jan 30, 2025 -

Lithia Toyota of Springfield responded

Thank you for recommending Lithia Toyota of Springfield! Our team loves knowing that we provided quick, reliable, and friendly service. We appreciate your support and look forward to serving you again in the future!

January 29, 2025

I always get great service from all of the staff… from getting my oil changed, my key battery replaced to buying a new vehicle…I have purchased at least 5 vehicles and have not been disappointed. More

by Betiwhite
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jan 29, 2025 -

Lithia Toyota of Springfield responded

Wow! We're delighted to hear that you've consistently received great service at Lithia Toyota of Springfield! Thank you for your loyalty and trust in us over the years. We look forward to serving you again soon!

January 28, 2025

I have done a lot of business with Lithia in generally. My recent visit was to the service Center at Lithia Toyota of Springfield. I only had three cars waiting ahead of me and one car in garage in Bay 3. More

by PUTZIER0657
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Jan 29, 2025 -

Lithia Toyota of Springfield responded

Thank you for sharing your feedback about your recent visit to Lithia Toyota of Springfield. We apologize for the longer-than-expected wait time and appreciate your patience as we ensure thorough service. Your input is valuable, and we'll work on improving efficiency while maintaining quality care in future visits!

January 28, 2025

Mike Ortiz did a great job assisting me through the process of what i had completed. He was responsive to getting back to me and did a great job keeping me up on progress More

by tyac9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jan 28, 2025 -

Lithia Toyota of Springfield responded

Cheers to the 5-stars! We're delighted to hear that Mike Ortiz provided you with excellent assistance throughout your experience at Lithia Toyota of Springfield. It's great to know he kept you informed and made the process smooth. Thank you for sharing!

January 27, 2025

Very good customer service always friendly and knowledgeable I appreciate the service departments speed and customer service More

by Tremmors1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jan 28, 2025 -

Lithia Toyota of Springfield responded

Hello, We're delighted to hear that you had a positive experience with our service department at Lithia Toyota of Springfield! Thank you for recognizing their speed and friendliness. We appreciate your support!

January 27, 2025

I had a great experience with hamed! Quality used vehicles on this lot. Very thrilled with my purchase. More

by brodiemaloney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley, Hamad Al-Meliky
Jan 27, 2025 -

Lithia Toyota of Springfield responded

Brodie, We're happy to hear that Hamed provided you with a great experience at Lithia Toyota of Springfield! Enjoy your new ride, and thanks for choosing us!

January 27, 2025

Fast, efficient, friendly service. Prompt handling of recall issues. Good communication on timing & scheduling. Pleasant experience overall. More

by andrewsmj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Jan 28, 2025 -

Lithia Toyota of Springfield responded

Hi Andrew! We appreciate you choosing us and are thrilled to hear that you had a pleasant experience with our team at Lithia Toyota of Springfield! It's great to know we could provide fast and efficient service while keeping communication clear. Thank you for your feedback!

January 25, 2025

Helpful, all staff excellent, a very positive experience. When purchasing our new car, the staff tried to make it go efficiently anew as short as possible. More

by Rpattyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Bennett, Jason Roebuck
Jan 27, 2025 -

Lithia Toyota of Springfield responded

Congratulations on your new purchase from our Lithia Toyota of Springfield Sales team! We're thrilled to have had the opportunity to assist you with your vehicle purchase. Please let us know how we can serve you in the future!

January 22, 2025

This (Camary hybrid LXE 2025) is the second car we have bought from Lithia/Springfield. Always the best experience in car buying. No high pressure. Very informative. Brian and Samantha so very accommodat More

by rimbeytoes
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian McVein
Jan 23, 2025 -

Lithia Toyota of Springfield responded

Hello, Your feedback has made our day! Thank you for sharing your positive experience with Brian and Samantha here at Lithia Toyota of Springfield! We're delighted to hear that both your car buying and service experiences have been excellent. Enjoy the new Camry Hybrid LXE 2025!

January 21, 2025

I really liked the customer service, especially in the oil change area I would gladly recommend it to my friends as well as for the purchase of cars More

by Jorge
Recommend Dealer
Yes
Employees Worked With
LEANNA LEPE
Jan 22, 2025 -

Lithia Toyota of Springfield responded

Hi Jorge, We're very happy to hear you enjoyed the customer service at Lithia Toyota of Springfield! Thank you for recommending us and trusting our team with your vehicle needs. We look forward to seeing you again soon!

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