Lithia Toyota of Springfield

Very posative Contact person was very professional, and courteous. I would recommend your sales people as customer oriented, friendlily, and knowledgeable. Mr. More Contact person was very professional, and courteous. I would recommend your sales people as customer oriented, friendlily, and knowledgeable. Mr. Moreck was insightful, and attentive to my questions, and gave through answers to them. I thank him for his efforts on my behalf. Douglas J. Page. More

Service is always a good experience I haven’t purchased a car from Lithia but use their service regularly for oil changes, scheduled maintenance and repairs and have always had prompt, I haven’t purchased a car from Lithia but use their service regularly for oil changes, scheduled maintenance and repairs and have always had prompt, courteous and fair treatment. I do wish they would add a little bonus of vacuuming your car if you have it in for any major service....after spending $800+ that would be a nice touch More

New Car Purchase Great experience with Sales Advisor. Ria. Helpful, caring, and attentive . New on the job but understands the value of great customer service . Very u Great experience with Sales Advisor. Ria. Helpful, caring, and attentive . New on the job but understands the value of great customer service . Very understanding on our needs and situation and have the patience to make it a good buying experience . More

Great Experience Quality service. They have maintained our vehicles over the past 5 years and we are very happy with our experience. Would highly recommend this dealer Quality service. They have maintained our vehicles over the past 5 years and we are very happy with our experience. Would highly recommend this dealer. More

Jake was true to what he promised. I had to call Springfield for a price and after we went over what i needed Jake gave me a great price. I did not get there for a couple weeks and Jake I had to call Springfield for a price and after we went over what i needed Jake gave me a great price. I did not get there for a couple weeks and Jake honored his great price on a similar 4runner. Jake knew I was on a time limit, came in on his day off and got me out on time. Eric made another offer I could not refuse. I would recommend Springfield because of Jake. Thank you. More

Knowledgable, helpful, easy to work with Lithia is a great place to buy a car or have one serviced. I have always been well taken care of. I appreciate that they care and are nice whenever I Lithia is a great place to buy a car or have one serviced. I have always been well taken care of. I appreciate that they care and are nice whenever I come. More

Helpful and friendly staff I bought a used car from Lithia Toyota of Springfield. I live about 3 hours from the dealership so I didn't have the luxury of driving back and forth I bought a used car from Lithia Toyota of Springfield. I live about 3 hours from the dealership so I didn't have the luxury of driving back and forth to see the car, get a loan (from my credit union) and return to purchase the vehicle. My salesman Keith Moreck was helpful in providing an honest evaluation of the car in my absence. The service I received from Keith and Rodney Kellum was both considerate and helpful, however the dealership policies made the experience stressful. The policy is to not send a purchase order to my Credit Union via fax because they do not to send out xxx "anonymously." That left me dead in the water with the only option being multiple visits to the dealership. Fortunately, Keith and Rodney managed to wrangle past the policy and fax PO to my Credit Union and I was able to pick up the vehicle with only one trip. I found it astonishing that it was so difficult to give Lithia Toyota of Springfield my money. There are a lot options out there - and I've purchased cars before without leaving my desk. I couldn't understand why a major dealership would put barriers between themselves and a customer that was eager to make a purchase at asking price. But like I said, the staff came through at the zero hour. I'm grateful for that. When the transaction was complete, Rodney asked the service center to clean up the car for delivery (which I think should have been accomplished by the time I got there considering I gave them a 3 hour lead on my arrival). I appreciated the effort but the car's interior still looked like I bought it from a private party, not a dealership. Granted, it was an inexpensive used car, but the kind of grime remaining required little more than wiping things down. More

Nice, professional salesperson. My salesperson, Hamad, was very nice and professional. He was readily able to provide information about the vehicles I was interested in. I would r My salesperson, Hamad, was very nice and professional. He was readily able to provide information about the vehicles I was interested in. I would refer a friend to him if asked. More

Great customer service! The sales and finance staff at Lithia were great to deal with and answered all my questions about type and model of the Highlander! I will definitely The sales and finance staff at Lithia were great to deal with and answered all my questions about type and model of the Highlander! I will definitely go back to their dealership. More

My experience here was great trever was the best and the price was competitive I would definitely recommend them for your next purchase. Thank you for everything trever was the best and the price was competitive I would definitely recommend them for your next purchase. Thank you for everything More