Lithia Toyota of Springfield

Easy purchasing Very good salesperson. Rinnell Cusack. No pressure. Good explanation of model difference. Explained the additional items very well. Easy signing proce Very good salesperson. Rinnell Cusack. No pressure. Good explanation of model difference. Explained the additional items very well. Easy signing process. Allowed dog to get in the car. Dog friendly dealership. More

No pressure, friendly service. I inquired with Lithia through Costco's car buying program. I had a call from Keith within 15 minutes of my inquiry and made arrangements to go see/t I inquired with Lithia through Costco's car buying program. I had a call from Keith within 15 minutes of my inquiry and made arrangements to go see/test drive a vehicle. When I got there, Keith was use so he introduced me to Tim. We went for a spin in a 2015 Toyota Tacoma. There was no pressure at all, we came back to the dealership and talked a bit about price and options, again - no pressure, no back and forth with the xxI guy. Steve prepared my paperwork, I signed it and off I went. Super easy, no hassle, and I got my dream rig. Great experience with Lithia. More

Pleasantly Surprised Car Buying Experience I find that car buying is a very stressful activity. Like my title says I was very pleasantly surprised with my recent experience of buying a used car I find that car buying is a very stressful activity. Like my title says I was very pleasantly surprised with my recent experience of buying a used car at Lithia Toyota in Springfield. I had done a lot of internet research on dealers and various models that were available locally and up to 100 miles away. I knew I wanted a used RAV4, 4-cylinder that was a 2010 and newer. I hesitantly filled out the contact form with Lithia afraid I was going got be bombarded with calls and emails. Instead Keith Moreck called and we talked about what I wanted. He sent an email with a link to available vehicles which I looked over and decide to see in person. When I got there he was with a customer so I worked with Trevor Foster. Later I worked with Mark Aggson and signed papers with Harold McDonald. The entire experience was not high pressure or anything like what I had come to expect from the typical "used car salesman" in the past. Because I tend to be chatty and like to get to know folks I'm interacting with a bit I know I was there longer than it could have been. I would highly recommend any of the staff I worked with. Thanks a lot guys! More

Seamless & Smooth Pressure-Free Used Car Purchase I have never had a better experience buying a used car from a dealer. My previous experience was that the salesperson would leave me sitting in an ugl I have never had a better experience buying a used car from a dealer. My previous experience was that the salesperson would leave me sitting in an ugly room for a long time while secret negotiations took place elsewhere or I would be pressured to add packages I didn't need. This was the exact opposite. Every employee smiled and was welcoming. Although I went in with a specific car in mind (advertised on Lithia's website), Gentleman Keith Moreck didn't try to push me into a newer, fancier model. Everyone was courteous and kind. They looked like they enjoyed their work! Thank you, Keith! I felt well cared for. More

Price is good and kindly. serve to Costco member for auto buying program and simple deal. and close from home. Cookies was good. Go see Mr. Keith Moreck if you looking for righ serve to Costco member for auto buying program and simple deal. and close from home. Cookies was good. Go see Mr. Keith Moreck if you looking for right salesperson. More

Amazing All staff were very friendly. I had a very fast and effficent experience and couldn't have asked for anything better. Will definitely be going back fo All staff were very friendly. I had a very fast and effficent experience and couldn't have asked for anything better. Will definitely be going back for future purchases. More

Quick Rodney and Eric were easy to work with, conscientious of our time and to the point. We bought using the COSTCO pricing. Although it was unclear exa Rodney and Eric were easy to work with, conscientious of our time and to the point. We bought using the COSTCO pricing. Although it was unclear exactly what to expect as far as price we would use this again to buy a car. More

Salesman were great! I began my search with this dealership online. Keith contacted me via text (it was perfect! My job doesn't allow me to take calls while on shift). Whe I began my search with this dealership online. Keith contacted me via text (it was perfect! My job doesn't allow me to take calls while on shift). When I arrived, Jeremy Hull assisted me with my search. He listened to my wants in a vehicle, I appreciate that. My recent purchase ended up from a private party. Since my kiddo will be old enough to drive soon, I will be revisiting this dealership. They didn't give me the feeling that they were willing to sell me a car outside of my budget. Being a single mom that's very important to me. See you in the near future. More

Top Notch Customer Service Kieth and Rinnel were fantastic. We leased a 2017 Corola with Lithia and the whole experience was outstanding. We would highly recommend these terrifi Kieth and Rinnel were fantastic. We leased a 2017 Corola with Lithia and the whole experience was outstanding. We would highly recommend these terrific folks. We were very pleased! More

Ford Escape purchase Very good rapport with Chris Vann, Sales, in purchasing mid size SUV. Easy going, smooth transaction. Followed up on my inquiries efficiently, in a ti Very good rapport with Chris Vann, Sales, in purchasing mid size SUV. Easy going, smooth transaction. Followed up on my inquiries efficiently, in a timely manner. More