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Lithia Toyota of Springfield

Springfield, OR

4.8
1,658 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,658 reviews

November 28, 2024

I had a great experience of finding out what exactly the issue was with my vehicle and how it needed to be fixed. I don't think anyone wants to have a huge repair bill and it can be upsetting. But I knew th More

by Benny D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Hi Benny! Thank you for sharing your repair experience with our Lithia Toyota of Springfield team. We strive for all-around great service and are happy to have been able to make that bill a little bit easier. Enjoy your travels ahead until next time!

November 27, 2024

Awesome customer service and technician service is very good always getting my oil changes and inspections done in a timely manner More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Steward
Nov 27, 2024 -

Lithia Toyota of Springfield responded

Alex, we're pleased to hear that our team at Lithia Toyota of Springfield consistently provides you with awesome customer service and timely maintenance. Thanks for your support!

November 21, 2024

I’ve purchased 4 new vehicles from Lithia in the past 30 years. No pressue sales and a service department that has been extremely helpful whenever called upon. My experience with Lithia has always been gret More

by Corkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Corbertt, Ken Anderson
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Hi Corkie, thank you for your loyalty and kind words about Lithia Toyota of Springfield! We're elated to hear that our sales and service teams have consistently met your expectations. We look forward to assisting you with any future needs!

November 21, 2024

We feel we can trust you which says a lot these days. Staff is polite. More

by pandjgarden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor 🥰
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Hello, Thank you for choosing us as your automotive store! We're pleased to have earned your trust here at Lithia Toyota of Springfield. You can count on us to assist you with your future sales and service. See you next time!

November 21, 2024

They have all been wonderful people to work with from purchase to my first service- would highly recommend! More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Invoice says Leanne lepe, not sure name of man who did the work or who I spoke to on phone, all were great!
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Sheryl, thank you for recommending Lithia Toyota of Springfield! We're delighted to hear that your experience from purchase to service has been wonderful. We look forward to seeing you again soon!

November 17, 2024

Got finished in a timely manner. Workers were friendly. Unfortunately I forgot my coupon. Also had to get a jump on battery but battery okay More

by bobclaylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 18, 2024 -

Lithia Toyota of Springfield responded

Hi Bob, thanks for sharing your experience with us at Lithia Toyota of Springfield! We're glad to hear our team was friendly and efficient. If you have any concerns about the battery or need assistance in the future, feel free to reach out!

November 16, 2024

I had excellent service in keeping my 4 runner operating reliably. Leanna Lepe is kind efficient and helpful in providing customer service. I highly recommend her More

by Nhanscom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Nov 18, 2024 -

Lithia Toyota of Springfield responded

We love hearing about the top-tier service our team is providing to our valued customers, like yourself. Therefore, we're delighted that Leanna provided you with excellent service at Lithia Toyota of Springfield! Thank you for recommending her and trusting us with your 4Runner's care.

November 16, 2024

Excellent sales experience. Samantha got answers to all questions and had vehicles ready when I arrived for test drives. More

by Mac.360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich
Nov 18, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that Samantha provided an excellent sales experience at Lithia Toyota of Springfield! It's great to know she was attentive and prepared for your visit. Thank you for choosing us, and enjoy your new ride!

November 16, 2024

Purchasing my new car was a very smooth and easy experience. All the employees were super nice, courteous, and “no pressure” people!! More

by mritajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer, Will Folimann
Nov 18, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're delighted to hear that your car-buying experience was smooth and pressure-free at Lithia Toyota of Springfield! Our team is committed to providing courteous service, and we're glad it showed. Enjoy your new ride!

November 15, 2024

Good service but there were too many messages after my service ended asking about my service More

by alyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 15, 2024 -

Lithia Toyota of Springfield responded

Hi Alyx, We're happy to see we earned your 5-stars during your Lithia Toyota of Springfield service appointment! Thank you for sharing your feedback following your visit with us. We will take this into consideration as we are always looking to improve. Please let us know how we can serve you in the future!

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