Lithia Toyota of Springfield

Great buying experience! Eric was very helpful and made finding the truck I wanted very easy. He provided outstanding customer service throughout the whole process! When anyon Eric was very helpful and made finding the truck I wanted very easy. He provided outstanding customer service throughout the whole process! When anyone asks for a recommendation on buying a vehicle, I don't hesitate sending anyone to him. More

Fast, easy, and understandable Had a jeep that I didn't like and wanted to trade it. Was not sure what kind of car to get that was not in my price rang just knew I wanted new. Eric Had a jeep that I didn't like and wanted to trade it. Was not sure what kind of car to get that was not in my price rang just knew I wanted new. Eric really helped me find a good car in my price rang that I could see myself in for the next several. The only problem I had was choosing a color. More

Eric Edgar was the greatest! I had a great couple experiences here with Eric Edgar, super helpful, friendly, caring and always made sure i was happy and satisfied along the way! H I had a great couple experiences here with Eric Edgar, super helpful, friendly, caring and always made sure i was happy and satisfied along the way! Highly recommend this dealership and especially eric! Very pleasurable experience! More

Awesome car buying experience!! Keith Moreck made this process sooo easy and stress-free. He and Lyle went the extra mile to make the whole thing smooth and efficient. Steve in finan Keith Moreck made this process sooo easy and stress-free. He and Lyle went the extra mile to make the whole thing smooth and efficient. Steve in financing was a great help too, and actually got me a better interest rate than what I came in with on my pre-approval!! Where does that EVER happen? So happy and excited about my new Corolla. I would recommend these guys to ANYONE who needs a car. Never thought I'd say 'car salesman' and 'pleasant experience' in the same sentence, but this team has changed that for sure! Just want to say thanks again! Aaron Amick More

Eric Edgar makes car-buying a stress-free experience! I worked with Eric Edgar to purchase my 2015 Toyota Corolla. Eric was straight forward and easy to work with, no games/haggling/surprise costs. I was I worked with Eric Edgar to purchase my 2015 Toyota Corolla. Eric was straight forward and easy to work with, no games/haggling/surprise costs. I was able to tell Eric my price and he was able to get it for me when no other dealerships would. I would highly recommend this dealership and Eric specifically! More

Eric Edgar, nicest salesmen arouns. I've bought 3 cars from Eric in the last 6 months and have by far had the best car buying experience ever. He really goes above and beyond to make sur I've bought 3 cars from Eric in the last 6 months and have by far had the best car buying experience ever. He really goes above and beyond to make sure his customers are happy with their purchase. If you or someone you know is looking for a vehicle, go see Eric Edgar at Lithia Toyota in Springfield, OR. Tell him Amanda Dean sent you! More

Keith Moreck, Internet Sales Manager I recently used Costco's Auto Program to purchase car. I was given a referral to Keith Moreck, Internet Sales Manager. He quickly prepared the quote I recently used Costco's Auto Program to purchase car. I was given a referral to Keith Moreck, Internet Sales Manager. He quickly prepared the quote and we met for the sale. From the start, Keith provided the best customer service I have ever had in dealing with an auto dealership. He really glowed when a challenge with the another dealership that had agreed to trade our selected Camry and then stated they wouldn't. Keith along with his other team members and the Toyota Regional Manager were able to solve the challenge with the other dealership through their dedication and their excellent customer service to me. Keith quickly had the car transported to Lithia Toyota of Springfield and I was able to close the deal and take ownership today. At that time, Keith continued to demonstrate his excellent customer service by giving my wife and I a complete orientation of the car and its features. The next time someone asks about where to purchase a Toyota, I will not hesitate to refer them to Keith and the Costco Auto Program in order to receive the best customer service and pricing possible. That would include my next purchase...the ultimate statement of satisfaction! More

Excellent service! Kieth Moreck was very helpful with the purchase of my new tacoma very easy to talk to no pressure at all very friendly,straight to the point and hones Kieth Moreck was very helpful with the purchase of my new tacoma very easy to talk to no pressure at all very friendly,straight to the point and honest I originally was in there for the servicing of my vehicle Keith greeted me as I walked into the door and before you know it I was purchasing a brand-new Tacoma I will miss my old one but I know I'll love my new One even more I'd say he's earned a lifetime customer I will definitely recommend my Friends and family. More

Great Service We just bought a new RAV4. There was a HUGE difference between Lithia Toyota and Kendall Toyota. As soon as we walked in the door Keith was super frie We just bought a new RAV4. There was a HUGE difference between Lithia Toyota and Kendall Toyota. As soon as we walked in the door Keith was super friendly and helpful. He had already pulled up which cars were available and the different colors and models. Then we went outside to look at the cars and he was very helpful in answering any questions. When we were there it was obvious that the entire staff was really friendly. Everyone was making jokes with each other. I would definitely recommend buying a car here rather than from Kendall Toyota. Not only was the staff really friendly but they gave us a much better deal than what we were offered before. You could tell that they wanted to help make you happy rather than push you to buy something you didn't actually want. It honestly felt like they were there for you. More

BEWARE - Bought a brand new car that broke down in a day BEWARE of this dealer.. Bought a brand new Avalon Hybrid that broke down in the first 24 hours after purchase. Looks like they do not perform the pre BEWARE of this dealer.. Bought a brand new Avalon Hybrid that broke down in the first 24 hours after purchase. Looks like they do not perform the pre purchase inspection of their new cars. This is normally done in other Toyota dealerships. I bought an Avalon Hybrid Limited from Lithia Sprigfield this week. Process of buying was good. The general manager seemed like a nice guy and we ended up driving out with a new Avalon Hybrid in less then 3 hours. So why was this such a bad experience?? Well.. we had to drive back home to Portland from the dealership for about 100 miles. The dealer who were in such a hurry to make the deal happen did not even perform a preliminary pre-purchase inspection on the car. Next morning, my wife tries to open the doors next morning and it is not responding. We called AAA to jumped the batteries and took the car to a nearby Toyota service center. After performing an over night charge and full diagnostics, it was found that the battery on the hybrid was dead. The Lithia dealer had seen this problem when we were making the purchase but decided to let us (customers) take the risk by just zapping the batteries so that it leaves their premises and breaks down else where. So Beware of this dealer EVEN if you are buying a new vehicle (my Avalon had driven just 10 miles when I bought it).. I heard that this was a case lot rot. So I will have to now deal with other issues like flattening of tires, rusting of the rotters, etc.. as and when they get uncovered. Peace of mind of buy a new 40000+ $ Toyota is gone and we have to now live with all the issues with this car. More