Lithia Toyota of Springfield

Great customer service. They know the product they are selling. They follow up with you to assure you are happy with the vehicle you purchase They know the product they are selling. They follow up with you to assure you are happy with the vehicle you purchase More

Great low pressure atmosphere made buying a car feel easiest it ever has been. Very happy with my purchase, zero buyer's remorse (which I usually suffer from). easiest it ever has been. Very happy with my purchase, zero buyer's remorse (which I usually suffer from). More

Luis was awsome. He was not high pressure., things went smoothly with the finance dept. He was not high pressure., things went smoothly with the finance dept. More

We went to Lithia Toyota to find a 2025 camary car color we liked. Luis Cruz showed us a few cars. We had no intention of actually buying a car that day Luis was very knowledgeable and helped with our ques we liked. Luis Cruz showed us a few cars. We had no intention of actually buying a car that day Luis was very knowledgeable and helped with our questions. He encouraged us to ask questions and explore our future purchase options. He offered us a car discount that no other Toyota dealers were willing to discuss. He focused on our questions without any pressure to buy. He showed us the services available at Lithia Toyota. We felt that his interest was with our best interest without regard to purchase. His approach led us to choose Lithia Toyota that day and make our purchase thru him and Lithia Toyota. Thank you Luis More

We just purchased a new Prius from Lithia Toyota. All of our communications about price, availability and pick up were done online. Keith kept us aware of the process and his communication and servic All of our communications about price, availability and pick up were done online. Keith kept us aware of the process and his communication and service were top notch. We purchased from this dealer because of the great communication and service. Pick up of the car was easy and even the financial process was a breeze. Thanks Keith and Mark for the excellent service. It was worth the drive from Redmond to purchase from you! Worth the drive from Redmond! More

I’ve purchased a few vehicles and in my experience, this was the easiest and most efficient I’ve encountered. Thanks Lithia and Jason Roebuck. was the easiest and most efficient I’ve encountered. Thanks Lithia and Jason Roebuck. More

Everyone was very professional and efficient. They have a style of no pressure which I really like. Everything was explained to me in detail so I could make good decisions. Seth and Dennis were They have a style of no pressure which I really like. Everything was explained to me in detail so I could make good decisions. Seth and Dennis were both excellent in customer service. More

I’ve purchased several vehicles from Lithia Springfield Toyota and have relied on them for servicing several of these vehicles. I’ve always been treated with respect and dignity and I have continued my con Toyota and have relied on them for servicing several of these vehicles. I’ve always been treated with respect and dignity and I have continued my continued patronage because of their professionalism. More

Presley and Michael were great to work with on our recent purchase, quick and easy. purchase, quick and easy. More

I had an unusual problem on my '22 Corolla Hybrid, having to do with the oil plug. While visiting another dealership for oil change (naughty me) I was told that there was an issue that made the vehicle inope to do with the oil plug. While visiting another dealership for oil change (naughty me) I was told that there was an issue that made the vehicle inoperable until fixed. I immediately called the Lithia who had previously serviced the oil, and I was met with instant response to get the issue taken care of. A ride service was called to pick me up so that I could come to the dealer in person to work on the solution, while a tow truck was ordered to move my vehicle. I was given a very nice loaner vehicle, and told I would be contacted later in the day with a strategy for the repair. It ended up being a factory parts failure, and I was not charged a penny for the repair. I was promised the vehicle x-many days later, and Lithia made good on their promise. PLUS washing and detailing the exterior of my car. THANK you Ken, and the service staff at Springfield Lithia Toyota, for making an unexpected and potentially very costly not to mention inconvenient issue, go as smoothly and painlessly as possible! More