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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

August 14, 2024

The people are great and caring and made our car shopping experience the best we’ve ever had. I will definitely recommend them to everyone I come in contact with 😊 More

by Lauriebarke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley
Aug 14, 2024 -

Lithia Toyota of Springfield responded

Hi Laurie! We're absolutely delighted to hear that our team at Lithia Toyota of Springfield made your car shopping experience the best ever! Thanks for recommending us and sharing your positive feedback. 😊

August 12, 2024

My other car needed too many repairs. I went to the used car lot looking for a 4-door Tacoma truck. They had a few in stock. Will was so courteous, kind, friendly and patient while I test More

by amjoregon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Steven Presley, Stephanie Cantrell, Will Folimann
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience! We're glad to hear Will provided excellent service and helped you find the perfect 2021 Tacoma at Lithia Toyota of Springfield. We appreciate your continued support and look forward to assisting with any future needs!

August 12, 2024

The staff are kind and professional and they provide excellent service. I have not had any issues or problems. More

by betty.buller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 13, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that our team at Lithia Toyota of Springfield provided you with excellent service. Thanks for sharing your positive experience, Betty!

August 10, 2024

Luis made the sale easy and all went smoothly. Accounts made the multiple types of payment workable. More

by Sabreez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance, I believe it was Mark, Hamad Al-Meliky, Luis Cruz
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hello, We love hearing from our customers and are delighted to hear that Luis and our team at Lithia Toyota of Springfield made the process smooth for you. Thanks for sharing your experience and let us know how we can assist you in the future!

August 10, 2024

Very professional and pleasant to deal with. Much better than having to deal with Kendall. More

by alecnaslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna, Ken Anderson
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hello, we're happy to hear we earned your business through our professional and pleasant customer service. We look forward to working with you again in the future at Lithia Toyota of Springfield!

August 10, 2024

Car was packed for a trip and wouldn't start. ..electric brake system warning. Ken at Lithia helped to diagnose a possible solution. Once jump started...it was the battery. We headed to Lithia and More

by Highlander Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken from service and the great woman at the front counter.
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hi Linda! Thanks for trusting Ken at Lithia Toyota of Springfield with your last minute service and maintenance needs. Enjoy your travels and let us know how we can assist you in the future.

August 09, 2024

I answered yes, but with reservations. No one came and checked me in for the service and therefore I waited longer than I should have and usually do when getting my oil changed. I had to More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hi Sheryl, we apologize for the inconvenience you experienced during your visit to Lithia Toyota of Springfield. Your feedback is valuable and we'll work on improving our check-in process to ensure a smoother experience next time. Thank you for bringing this to our attention.

August 09, 2024

It's a good dealership I like but they give you a ride when you don't have one to get home More

by bobbybristol58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hi Bobby, Thanks for trusting our team with your service and maintenance needs at Lithia Toyota of Springfield! We appreciate your business and look forward to serving you at your next appointment.

August 08, 2024

This dealership is really good at working with you and not against you. They got us a great interest rate and met us at the price we wanted for the truck that we bought. More

by TacomaFan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Stephen Bennett
Aug 08, 2024 -

Lithia Toyota of Springfield responded

Hello, It's great to know we could meet your needs and secure a favorable interest rate for your truck purchase. We appreciate the great feedback as we aim to support our customers. Thanks for choosing our dealership at Lithia Toyota of Springfield!

August 07, 2024

Consistently has service done within promised time frame. I have scheduled maintenance done there, and vehicles run without surprises. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Stephanie Cantrell
Aug 08, 2024 -

Lithia Toyota of Springfield responded

Hi David, we're glad to hear that our team meets your expectations with timely service. Thanks for trusting us with your vehicle maintenance at Lithia Toyota of Springfield. See you next time!

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