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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

July 29, 2024

Sales department can be hit or miss. Service & parts departments on the other hand is batting 500. Leanna & Stephanie are the best! More

by slow_lane55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe, Stephanie Cantrell
Jul 30, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience! We're glad to hear that Leanna and Stephanie from our service & parts departments at Lithia Toyota of Springfield made a positive impact. We appreciate your feedback and look forward to serving you again!

July 24, 2024

Fantastic service very fast, professional, polite and friendly. Great experience and environment, will do again More

by trevolicious16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 24, 2024 -

Lithia Toyota of Springfield responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Lithia Toyota of Springfield was fantastic. Looking forward to serving you again in the future!

July 23, 2024

The professional, efficient set up for oil changes is the best I’ve ever seen. The employees are kind, respectful, efficient, and trustworthy. I look forward to my every-six-month visit to Lithia in Spri More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason changed my oil. , Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 23, 2024 -

Joan responded

I love Lithia Toyota in Springfield Oregon.

Jul 23, 2024 -

Joan responded

We will be buying our next car here.

Jul 23, 2024 -

Lithia Toyota of Springfield responded

Hi Joan, your truly kind review made our day at Lithia Toyota of Springfield! We look forward to continuing to provide you with kind, respectful and trustworthy customer service for your sales and service needs. Let us know when you're ready for a new vehicle and we'll help you find the perfect one!

July 23, 2024

They changed my oil and checked my cabin filter and replaced it. And I was able to watch mechanic. More

by mattaurlacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Jul 23, 2024 -

Lithia Toyota of Springfield responded

Hi Matt, Cheers to the 5-star oil and cabin filter change with our Lithia Toyota of Springfield crew! Please let us know how we can continue to serve you in the future. Until then, safe travels!

July 21, 2024

My purchase experience with Chris Vann was so easy and painless. He listened to what I wanted and reviewed my choice to make sure it checked all the boxes. Financing was quick and easy with no pressure More

by spunky9323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Congratulations on your new ride! We're delighted to hear that Chris Vann made your purchase experience smooth and stress-free at Lithia Toyota of Springfield. We're here for any future automotive needs that may come your way. Enjoy your miles ahead!

July 20, 2024

Very helpful & quick to let me know what needed to haplen with my truck. Listened to my requests and itemized maintenance items by priority by request. More

by 7fai7h7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your experience! We're glad to hear our team at Lithia Toyota of Springfield was helpful and attentive to your needs. Safe driving!

July 20, 2024

Great dealership! Very curtius salesmen who don’t pressure you to buy. They are knowledgeable about the car and answer all questions Pleasure to do business with . More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don’t remember the names, sorry.
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Hi Coco, we're delighted to hear that you had a positive experience with both our sales and service teams at Lithia Toyota of Springfield. Thanks for the kind words!

July 11, 2024

Stephanie is great, listened to what I was after and explained process very well. Vehicle was ready when promised. I’ll be back! More

by mametzler78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jul 11, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're delighted to hear that Stephanie provided excellent service and had your vehicle ready on time at Lithia Toyota of Springfield. Thanks for the positive feedback, we look forward to seeing you again!

June 26, 2024

Update: My post was flagged. I did call the dealership and was passed around. I was told the manager was busy and they couldn’t look up my information. I guess I’ll figure this o More

by bella04
Recommend Dealer
No
Employees Worked With
Michael Lecuyer, Chris Loocle
Jun 27, 2024 -

Lithia Toyota of Springfield responded

Bella, I'm sorry to hear about your situation, especially for a first-time car buyer. It is important that our customers feel comfortable with their purchase while receiving clear communication. When you have the time, please reach out directly so we can discuss your options further and find a solution that works for you. Thank you, Blake Bleisch - Sales Manager - 541-434-3327

June 22, 2024

Front desk was as always very friendly and informative. They did just what they said they would and work was completed first time correctly. Way better experience than the other dealership More

by dcard489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jun 24, 2024 -

Lithia Toyota of Springfield responded

We love hearing from our customers and are thoroughly delighted to learn that our front desk team at Lithia Toyota of Springfield provided a friendly and informative experience. It's great to know the work was completed correctly on the first try, setting us apart from other dealerships! Thanks for choosing us!

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