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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

May 28, 2024

I was glad that Will and Mike were easy to work with. I also thought Tony did a good job on the paperwork to finalize my purchase. I was especially glad no one tried to up- sell me and respect my time. More

by blissinor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Michael Lecuyer, Will Folimann
May 29, 2024 -

Lithia Toyota of Springfield responded

Blissinor, we're thrilled to know your recent purchase with Will, Mike and Tony was easy and respectable. It was a pleasure working with you at Lithia Toyota of Springfield. Enjoy your new ride and please don't ever hesitate to reach out to us with any questions.

May 27, 2024

I went in on my lunch hour for my 1st oil change hoping it wouldn’t take the whole time. WOW, they barely took 15 minutes! Including airing the tires and rotating them!! Awesome job Lithia! More

by Rlangkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
May 28, 2024 -

Lithia Toyota of Springfield responded

Hello, we're pleased to have exceeded your service expectations at Lithia Toyota of Springfield! Thank you for choosing to service your vehicle with our team. See you next time!

May 24, 2024

Busy morning but they moved all of us along quick for service . As far as the purchase experience, it was excellent. My salesperson, Rodney, was very knowledgeable and made the experience a breeze. The More

by jeremyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum, Mike Ortiz
May 28, 2024 -

Lithia Toyota of Springfield responded

Hi Jeremy, we aim for excellent customer service whether our guests, like youreself are here for sales or service! We're thrilled Rodney made your purchase experience smooth and that our team efficiently handled the busy morning. We look forward to seeing you again in the future at Lithia Toyota of Springfield!

May 22, 2024

Great and reliable service. No pressure and friendly associates. Will keep on top of the list for my next purchase. More

by chriscintron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Stephen Bennett, Christopher Vann
May 22, 2024 -

Lithia Toyota of Springfield responded

Chris, we're glad to know you found our service at Lithia Toyota of Springfield reliable and pressure-free. We look forward to assisting with your next purchase!

May 20, 2024

Completed the job done in good time. Efficient and did what they promised. Thank you More

by karen.morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
May 20, 2024 -

Lithia Toyota of Springfield responded

We're pleased to have met your service expectations at Lithia Toyota of Springfield, Karen. Please let us know how we can serve you in the future!

May 20, 2024

The service was top notch, and every employee was friendly and helpful. The service took much less time than I anticipated. More

by mnyegaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
May 20, 2024 -

Lithia Toyota of Springfield responded

Thanks for the review, mnyegaard! We're glad to know that our team at Lithia Toyota of Springfield exceeded your expectations with their friendly and efficient service.

May 17, 2024

Have taken my car here for every service since purchase. Always recommend to my friends. The only thing that I would say that they need to work on is the fact that every time I used to take my car in for oi More

by candacethorsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kyle, Christopher Vann, Ken Anderson
May 17, 2024 -

Lithia Toyota of Springfield responded

Hi Candace, we aim for efficient, thorough service and professional care. Therefore, we appreciate your feedback and loyalty to Lithia Toyota of Springfield. We're sorry for the change in service you've noticed recently - we'll take this into account as we strive to provide comprehensive care during each visit. Thank you for bringing it up!

May 16, 2024

The staff were very professional. I was treated with courtesy and respect. I would highly recommend them to anyone in need of premium service at quality price. More

by Pfishslayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
May 16, 2024 -

Lithia Toyota of Springfield responded

We appreciate your kind words and recommendation! It's great to know our team at Lithia Toyota of Springfield treated you with the professionalism, courtesy, and respect you deserve. Safe travels in your new ride!

May 16, 2024

Jason worked with me to get me into a car that I now love. Easy experience and they stayed late to close the deal thanks guys More

by BMOSS9242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roebuck
May 17, 2024 -

Lithia Toyota of Springfield responded

Congrats on your new ride! We're glad to know you had a positive experience with Jason and our team at Lithia Toyota of Springfield. We always strive to provide the best service, even if it means staying late! Enjoy your new car!

May 07, 2024

This team is wonderful. Our family had a pleasant and effortless experience buying with them. 10/10 More

by castle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanks Blake! , Keith Moreck, Mark Aggson, Sam Jones, Luis Cruz, Blake Bleisch
May 07, 2024 -

Lithia Toyota of Springfield responded

Hello, Thank you for sharing your families car buying experience at Lithia Toyota of Springfield! We aim for easy and effortless experiences for our customers. Enjoy every mile in your new ride!

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