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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

April 25, 2024

The Corolla Cross Hybrid was minimally available. Will Follman and his associate were conscientious in obtaining a car for me within several days despite my willingness to wait for up to 3 months. More

by bh1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Will Folimann
Apr 26, 2024 -

Lithia Toyota of Springfield responded

We're glad to know that our team at Lithia Toyota of Springfield was able to help you find the Corolla in a timely manner. We appreciate your feedback about the trade-in offer and will take it into consideration for future improvements. Thanks for choosing us, enjoy your new Corolla Cross Hybrid!

April 25, 2024

I am new with Lithia and have so far been satisfied with treatment and the employees More

by burns2563
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Stephanie Cantrell
Apr 26, 2024 -

Lithia Toyota of Springfield responded

Hello, we aim for customer satisfaction while earning customers for life at Lithia Toyota of Springfield! Thank you for the kind review and come see us again for any future service or sales needs. See you next time!

April 24, 2024

A very efficient experience. It was a 9am check in, so my advisor was still waking up. Even so, service was complete in well under an hour. More

by Leslie_Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't his name
Apr 24, 2024 -

Lithia Toyota of Springfield responded

Hi Leslie, we're glad to know that you found our service at Lithia Toyota of Springfield efficient. We appreciate your understanding for the early morning check-in and are happy we could complete everything quickly!

April 24, 2024

Highly recommend! Friendly staff, knowledgeable, helpful and good selection of cars. I overall had a great experience! More

by Bri Bobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer
Apr 24, 2024 -

Lithia Toyota of Springfield responded

Bri, Thank you for the truly glowing review! We're so glad to know you had a great experience with us at Lithia Toyota of Springfield! Thanks for recommending us and appreciating our friendly staff and good selection.

April 18, 2024

They changed my oil in record time! Usually, I go for a long walk while I wait, but this time I was able to get the oil change and then go walk in a park. More

by tweeters
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Apr 18, 2024 -

Lithia Toyota of Springfield responded

We're glad to know that our team at Lithia Toyota of Springfield was able to get your oil change done quickly! Thanks for the positive feedback, and we hope you enjoyed your walk in the park.

April 12, 2024

Great being able to pull in to a quick lube atmosphere. Way better than the seemingly rude not caring attitudes from 3 service people when I went to Lithia Honda Medford. They made me feel like they didn More

by Just Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube center
Apr 12, 2024 -

Lithia Toyota of Springfield responded

Bill, we're glad to know you had a positive experience at Lithia Toyota of Springfield. We always strive for top-notch service and it's great to see that reflected in your visit. Thanks for choosing us!

April 12, 2024

No appt. is necessary for an oil change and tire rotation. On a Saturday morning I was in an out in 15 minutes. More

by Kcpoggy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Apr 15, 2024 -

Lithia Toyota of Springfield responded

We're thrilled to know you had such a quick and efficient service visit at Lithia Toyota of Springfield! We strive for convenience, so it's great to see we hit the mark. Thanks for sharing your experience with us!

April 11, 2024

I mostly dealt with Leona at the service department recently for services on my 2007 Toyota Tundra. Although my bill was around 5,000 bucks, I couldn’t have been more pleased with Leona and Toyota, bec More

by Russ England
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leona
Apr 12, 2024 -

Lithia Toyota of Springfield responded

Russ, We want to thank you for the glowing review on behalf of our Lithia Toyota of Springfield team for the all-around top notch service and customer care on your Toyota Tundra. We're glad you're back on the road safely! Thanks for being a part of our Toyota family over the years.

April 09, 2024

The service department is top notch. Had my 60 k service and new tires and I swear my Highlander drives better than ever. The folks there always take care of me and got a Lyft to take More

by robpeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Apr 10, 2024 -

Lithia Toyota of Springfield responded

Hey Rob, We are happy to hear your Highlander is driving better than ever and are glad to know our service department at Lithia Toyota of Springfield took great care of you and your 60K maintenance. We always aim for top-notch service! Thanks for the review!

April 05, 2024

Will the salesperson was great he insisted on a test driving several cars he went and got them and brought them to us he wasn't worried about how long our test drive was he was great the salesman was gr More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Congratulations, Don! It's fantastic to know that Will provided such a great car buying experience and helpful test drives for you at Lithia Toyota of Springfield. We appreciate your kind words and are glad you found the perfect car!

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