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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

April 05, 2024

The Salesman Will and the Finance Manager Dennis was Great… We had a very pleasant experience the best we have had at a car dealership… The would recommend this place to everyone… Our Daughter bought he More

by Dawn Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Will Folimann
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Hi Dawn, we enjoyed hearing about your experience with Will and Dennis at Lithia Toyota of Springfield. We appreciate your recommendation and hope you enjoy the new car!

April 05, 2024

Service Department techs were phenomenal. 30- 40 minutes wait but once in the bay, the team of two, doing record keeping/oil change/tire rotation were efficient, professional and kind. They i More

by Jane
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young woman and man in first bay to the left
Apr 08, 2024 -

Lithia Toyota of Springfield responded

Hey Jane, Thank you for the tremendous 5-star rating! We're glad to know our service department at Lithia Toyota of Springfield met your expectations! We appreciate the shout-out and look forward to assisting you with future services. Safe travels until then!

April 04, 2024

Great, friendly service and competitive price to have a tow package installed on my Highlander. More

by lynn00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Hi Lynn, Thank you for the kind review! We love hearing from our customers and are happy you received great, friendly and competive service at the time of your tow package installation. Enjoy every mile in your Toyota Highlander from all of us at Lithia Toyota of Springfield!

March 31, 2024

We were treated respectfully and given as much time as needed to decide on the van of our dreams. They made the process extremely simple and were able to get us financed at a price we could afford. Kudos More

by Godis4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad
Apr 01, 2024 -

Lithia Toyota of Springfield responded

We're delighted to know that Norm and the rest of our team at Lithia Toyota of Springfield were able to help you find your dream van! We appreciate your kind words, and we look forward to helping out any friends or family members in need. Safe travels with your new vehicle!

March 31, 2024

Stephanie in the service department is So well versed in customer service. She is always positive, Kind and helpful. More

by WyattR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Apr 01, 2024 -

Lithia Toyota of Springfield responded

Wyatt, Your positive feedback means so much to us at Lithia Toyota of Springfield. Thank you for sharing Stephanie's positive and helpful service as this is the kind of service experience we feel all our guests should have. We hope to see you again in the future!

March 29, 2024

Work done well, quickly and stayed on quote. Would recommended this dealership to keep your Toyota up and running. More

by Paulr
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Apr 01, 2024 -

Lithia Toyota of Springfield responded

Paul, We appreciate you taking the time to leave a review of your recent service experience with us and are glad to know that our team at Lithia Toyota of Springfield was able to provide efficient and reliable service for your vehicle. Thanks for recommending us!

March 29, 2024

We found that they provide Good service, courteous staff and prices too high- just like everywhere else More

by trishspirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Apr 01, 2024 -

Lithia Toyota of Springfield responded

Hi Trish, We appreciate your feedback! It's great to know you found our service good and staff courteous at Lithia Toyota of Springfield. We strive for competitive pricing, so we'll definitely take your comments into consideration. Thanks again for choosing to work with us!

March 28, 2024

Very friendly people. The Service Manager Mike Ortiz, goes above and beyond to help me every time I come in! More

by Beau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Mar 29, 2024 -

Lithia Toyota of Springfield responded

Beau, Cheers to the 5-stars! We're so glad to know that Mike Ortiz and our team at Lithia Toyota of Springfield consistently provide you with top-notch service! Thanks for the positive feedback and see you next time.

March 28, 2024

Very friendly and helpful staff! Really appreciated the effort and time the spent helping with the process! More

by bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Rodney Kellum
Mar 28, 2024 -

Lithia Toyota of Springfield responded

Hey Bill! Cheers to the 5-stars. We're glad to know our team at Lithia Toyota of Springfield was able to provide you with a friendly and helpful experience. Thanks for taking the time to share your feedback!

March 27, 2024

Great company would highly recommend to friends and family. Service dept is great. Always friendly More

by TammiHart66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Mar 28, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars, Tammi! We appreciate the recommendation and are pleased to see you enjoyed your recent service visit. Please let us know how we can assist you in the future at Lithia Toyota of Springfield!

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