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Lithia Toyota of Springfield

Springfield, OR

4.8
1,631 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,631 reviews

March 23, 2024

Friendly, helpful and no pressure to buy. Took the time setting up truck to phone and walked me through everything that truck featured More

by Malsta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Bennett, Jason Roebuck
Mar 25, 2024 -

Lithia Toyota of Springfield responded

Malsta, Congratulations on your truck purchase! We're happy our team at Lithia Toyota of Springfield was able to assist you in setting up your new truck and walking you through its many features. Thanks for the positive feedback and please let us know how we can serve you in the future!

March 21, 2024

It was fast, and efficient. They smiled, and let you know when you were done. They even made sure to let you know the next time you needed to come back in. Like I said they were More

by Happy hunting girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Mar 21, 2024 -

Lithia Toyota of Springfield responded

Thank you for the kind review! We love hearing from our customers and are happy to know you enjoyed the fast, efficient and friendly service from our team. We're here for any future automotive needs that come your way at Lithia Toyota of Springfield!

March 17, 2024

The service guys were efficient and friendly and did not have to wait very long More

by Jeannine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist
Mar 18, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your friendly and efficient service experience with our Lithia Toyota of Springfield Team! Please let us know how we can serve you again down the road.

March 14, 2024

Very pleasant and helpful staff and service techs; easy to get service on our vehicles at reasonable times and rates . Highly recommend. More

by kirish11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 14, 2024 -

Lithia Toyota of Springfield responded

Cheers to the pleasant service experience with our techs, Kirish! Thank you for the kind words and positivity. We appreciate your recommendation, thank you for choosing us at Lithia Toyota of Springfield!

March 14, 2024

The techs in the oil change shop were amazing. The got me in and out quickly. More

by Mike T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Mar 14, 2024 -

Lithia Toyota of Springfield responded

Hey Mike! Cheers to your 5-star service appointment with our crew at Lithia Toyota of Springfield. We hope to take care of your future automotive needs. Until then, safe travels!

March 13, 2024

My husband and I highly recommend Lithia Toyota of Springfield. Everyone was very friendly, helpful, and not pressuring in any way! Seth and Dennis made sure we had the perfect car. This buying experi More

by Kimberlywetzel983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth in sales and Dennis in finance
Mar 14, 2024 -

Lithia Toyota of Springfield responded

Kimberly, Thank you for choosing to work with Seth and Dennis on your recent purchase! We're delighted to know that our team was able to turn your past car buying experiences around at Lithia Toyota of Springfield. We feel each and every one of our customers deserves friendly, helpful and efficient store experiences. Enjoy your new ride!

March 03, 2024

I am so pleased with the service I got from Mike at the service desk. He really helped me through difficult navigations with my insurance company and getting my car repaired. He persevered and was absolute More

by Dvneeley
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Mar 04, 2024 -

Lithia Toyota of Springfield responded

Hi Dvneeley, we're delighted to know that Mike was able to assist you effectively during your visit at Lithia Toyota of Springfield. We appreciate the kind words and will definitely share them with him!

March 01, 2024

They were very kind and got us a lyft ride. My only complaint was that they left the seats in such a funky position I had a difficult time getting them back into a normal spot. The passenger se More

by citygrafx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Mar 01, 2024 -

Lithia Toyota of Springfield responded

Thanks for your feedback! We're glad to know you found our team at Lithia Toyota of Springfield kind and helpful. Sorry about the seat adjustments, we'll make sure to keep that in mind next time. Looking forward to serving you again soon!

February 26, 2024

The service department is always very helpful and responsive. I don't ever feel like I'm being "sold" more services than are needed. More

by crutch_tiffs.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir
Feb 26, 2024 -

Lithia Toyota of Springfield responded

We're glad to know you've had positive experiences with our service department at Lithia Toyota of Springfield. We always aim for transparency and honesty in all we do, so it's great to see that reflected in your visits. Thanks for the review!

February 25, 2024

Great, quick and efficient service. The only critique I have is that the tecnicians turned off all my auto settings and didn’t 1) reset them and 2) didn’t let me know about it. I caug More

by Shari Bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Hi Shari, We appreciate your feedback and apologize for the inconvenience caused. Our team at Lithia Toyota of Springfield will take note to ensure customer settings are reset or communicated properly after service. Your experience is important to us, so thank you for bringing this issue to our attention!

Feb 26, 2024 -

Shari Bay responded

Thank you.

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