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Lithia Toyota of Springfield

Springfield, OR

4.8
1,632 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,632 reviews

February 25, 2024

Great, quick and efficient service. The only critique I have is that the tecnicians turned off all my auto settings and didn’t 1) reset them and 2) didn’t let me know about it. I caug More

by Shari Bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Hi Shari, We appreciate your feedback and apologize for the inconvenience caused. Our team at Lithia Toyota of Springfield will take note to ensure customer settings are reset or communicated properly after service. Your experience is important to us, so thank you for bringing this issue to our attention!

Feb 26, 2024 -

Shari Bay responded

Thank you.

February 25, 2024

Took care of the motor repaur in a very timely manner. Also were very helpful with all my questions. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Thank you for trusting our team with your motor repairs, Christopher! We are here for any future automotive needs that may come your way at Lithia Toyota of Springfield.

February 24, 2024

My service was quick and easy. They performed the oil change and did an inspection. I take my car to only Lithia Toyota. More

by barlow2946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

We appreciate your loyalty and trust in our team at Lithia Toyota of Springfield! It's great to know that you found the service quick and easy. We look forward to serving you again next time!

February 24, 2024

The oil change service I received was done quickly and professionally by friendly person that offered valuable advice. More

by flcrisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Thanks for the feedback! We're glad to know you had a positive experience with our oil change service at Lithia Toyota of Springfield. Looking forward to seeing you next time!

February 23, 2024

I hate buying cars but Hamad Al-Meliky was great! He made the experience easy and comfortable. He was professional and thorough in every detail of the process. I highly recommend him and Lithia of Sp More

by Kim
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Stephen Bennett
Feb 23, 2024 -

Lithia Toyota of Springfield responded

Kim, Our Lithia Toyota of Springfield Team thanks you for the stellar review of your recent purchase. We could not be more thrilled to read about the professional, easy and thorough service you received from Hamad, Thank you for choosing to work with us and enjoy your new ride!

February 20, 2024

Chris Vann had great customer service and made the entire process of my new Rav4 purchase easy and quick. More

by tammizamorac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Feb 20, 2024 -

Lithia Toyota of Springfield responded

Tammi, we're delighted to know Chris provided you with such a seamless experience at Lithia Toyota of Springfield. Enjoy your new Rav4!

February 19, 2024

Listen to what you want. Assist in getting a loan Great at working on cars. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Lyle Hubbard, Rodney Kellum, Mike Ortiz, Michaelq Hawkins
Feb 19, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield! It was an absolute pleasure assisting you, Jill. Until next time, safe travels!

February 19, 2024

They are very thorough and I’m very impressed by their work they have been very responsive every time that I brought my vehicles to get them serviced More

by monette97702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Feb 20, 2024 -

Lithia Toyota of Springfield responded

We're glad to know you've been impressed with our service at Lithia Toyota of Springfield! We strive for thoroughness and responsiveness every time. Thanks for trusting us with your vehicles' needs!

February 18, 2024

Purchasing a car is never really fun for us, but Lithia Toyota made the process pretty simple, and at a time when hybrid availability was limited.. They offered Costco pricing, which helped us in making c More

by Aloha
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Feb 19, 2024 -

Lithia Toyota of Springfield responded

We're glad to know that our team at Lithia Toyota of Springfield could make your car buying process simpler and more comfortable. We appreciate the feedback about our pricing and responsiveness, it's great to know we've earned your trust for future purchases!

February 17, 2024

This is a great, highly-functioning car dealership, and I would not buy from any other dealership! Ken in the service department makes sure it runs perfectly and answers all questions! Thanks, Cheryl Neu More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Feb 19, 2024 -

Lithia Toyota of Springfield responded

Cheryl, we're so glad to know you had a great experience with Ken and our team at Lithia Toyota of Springfield. We appreciate your loyalty and look forward to assisting you in the future!

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