Lithia Toyota of Springfield

I have had nothing but EXCELLENT CARE from EVERYONE at Lithia. We bought our 2023 Highlander Hybrid in April of this year from Norman (recently retired) and our 2nd Toyota from Norman. My husband of 52 ye Lithia. We bought our 2023 Highlander Hybrid in April of this year from Norman (recently retired) and our 2nd Toyota from Norman. My husband of 52 years passed away rather suddenly in June and when I had problems with the car in August…the Service Manager, Ken Andersen, went above and beyond to help me every step of the way. I so appreciated his genuine caring help and expertise of the service team…Every One!! Malala, in the Service Dept. really helped me when it was time to get my car serviced on Wednesday… the first time in my life dealing with “car stuff”! My husband always took care of it! Now, with her help and the great work in the service bays, I’m more confident with “car stuff”! I’m definitely a loyal customer… this is our 4th Toyota and I’ll definitely come back to Lithia to buy my next vehicle and absolutely will bring my car in for your great staff to take care of it! I highly recommend you to everyone!! Thank you from the bottom of my heart!! Merry Christmas and a Blessed New Year! Joy Gerig More

They waits can be long. Some of the technicians are very communicative. Overall good though. Some of the technicians are very communicative. Overall good though. More

I like the great service I get, the customer service is very helpful and they are always willing to give me the best service possible and they don’t recommend additional services that I would not need. I very helpful and they are always willing to give me the best service possible and they don’t recommend additional services that I would not need. I really appreciate that! More

A little disorganized in getting me in . Had one of the bays closed. When they finally opened it, they let a customer in that had been waiting less time than me. If you don't mind a long wai Had one of the bays closed. When they finally opened it, they let a customer in that had been waiting less time than me. If you don't mind a long wait, have your service done here. More

Friendly, helpful, patient and attentive—that sums up my experience with the staff at Lithia Toyota of Springfield. Will & Michael were easy to work with, and answered all my inquiries. experience with the staff at Lithia Toyota of Springfield. Will & Michael were easy to work with, and answered all my inquiries. More

I was there about 45 minutes which was good. I appreciate that they still use authentic Toyota Synthetic Motor Oil which is made by Mobil One to Toyota's superior specifications and contain Toyo I appreciate that they still use authentic Toyota Synthetic Motor Oil which is made by Mobil One to Toyota's superior specifications and contain Toyota's own additive packet which is much higher in anti-wear additives such as Moly and Zinc. More

We arrived at Lithia Toyota of Springfield on Friday evening. Our salesman had to leave but he introduced us to another really nice gentleman who works there. His name was RODNEY Kellum. He took over th evening. Our salesman had to leave but he introduced us to another really nice gentleman who works there. His name was RODNEY Kellum. He took over the sale and he did everything he could to make it happen. It's not his fault when things don't go ideally but he pulled every string there is too pull and got this deal done I was in tears at one point because we were trading in our leased car and I thought all we could afford was an old used car. I was so disappointed. But he worked so hard. What a good person. We financed a used car in 2017 from this dealership. Next in March 2020, we leased our 1st vehicle and traded in after 2 extensions on our 3 year lease and December 2023, finally, we got a Toyota Corolla Hybrid sedan. Very nice car and the gas mileage is amazing. We got payments that we could actually afford and we're in for another 3 years. Looking very forward to it. Thank you Rodney and thank you to Lithia Toyota of Springfield! More

Their Customer Service is the best! They have provided excellent care of my 2012 Camry They have provided excellent care of my 2012 Camry More

Very professional atmosphere, comfortable environment and helpful staff. Work completed was Top Notch! I would definitely recommend this repair facility. helpful staff. Work completed was Top Notch! I would definitely recommend this repair facility. More

Had a great experience working with Oliver on the purchase of a new Toyota Highlander. Oliver was timely with all communications and made process very smooth. Thanks! purchase of a new Toyota Highlander. Oliver was timely with all communications and made process very smooth. Thanks! More