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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,633 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,633 reviews

November 08, 2023

I felt like my service needs were important to the people I interacted with. They took care of the mouse nest in my cabin filter and advised me that the brakes would need work in the very near future, the p More

by 67shelbynut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 09, 2023 -

Lithia Toyota of Springfield responded

Hey Shelby! We're pleased to learn about your recent genuine and helpful service visit with Stephanie and the rest of our team. We enjoyed taking care of your Sienna's maintenance and service needs at Lithia Toyota of Springfield. See you next time!

November 07, 2023

The technicians were fast and friendly. This was the easiest experience with my oil change package I’ve had yet. It beats Grants Pass out of water compared to my previous experiences there. More

by kenny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Glass
Report | Print
Nov 09, 2023 -

Lithia Toyota of Springfield responded

Hi Kenny! We appreciate the opportunity to earn your business with fast and friendly service. Come see us again down the road at Lithia Toyota of Springfield for your service needs!

November 06, 2023

Mike was amazing and incredibly helpful. He went the extra mile and did his best to resolve the issue. I really appreciated the effort and everything he did to help. More

by aaronlsmith
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Report | Print
Nov 07, 2023 -

Lithia Toyota of Springfield responded

Hey Aaron! Thank you for sharing your recent experience. It's great to know that Mike was able to assist you with 5-star customer service at Lithia Toyota of Springfield. We always aim for our team members to go the extra mile! Thanks for your review.

November 03, 2023

Use your service when I get coupons very professional people clean and speedy techs appreciate the service More

by Gddenver63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 07, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for the kind words. We're glad to know you've had a positive experience with our team at Lithia Toyota of Springfield. We strive for professionalism and efficiency in all we do! We look forward to seeing you next time.

November 02, 2023

We have purchased numerous vehicles from Lithia Toyota and due to honest and respectful transactions we will be back. More

by Stephenwelch1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Ronald Corbett
Report | Print
Nov 03, 2023 -

Lithia Toyota of Springfield responded

Hi Stephen, We strive to provide our valued guests with consistently positive experiences at Lithia Toyota of Springfield and are delighted to see this level of service reflected in your experiences. We truly appreciate your loyalty and look forward to serving you again in the future!

October 31, 2023

Keith in Sales was great keeping me updated every week while I waited for my new Rav4 Hybrid. Thanks Keith! More

by GoDucks4Life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Report | Print
Oct 31, 2023 -

Lithia Toyota of Springfield responded

We're glad to know Keith kept you well-informed during your wait for your new Rav4 Hybrid at Lithia Toyota of Springfield. Thanks for sharing your experience. Enjoy your new ride!

October 28, 2023

Oil change was quick and easy. Was pleased that the service person would replace bulbs for me also recommended back wiper. More

by karenfoley07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown who, Brian McVein
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Oct 30, 2023 -

Lithia Toyota of Springfield responded

Karen, we're glad to know your oil change went smoothly at Lithia Toyota of Springfield! It's great that our team could assist with the bulb replacement and wiper recommendation. Thanks for sharing your experience!

October 23, 2023

Excellent service, great workmanship,the job gets done thoroughly and I will always be back More

by crazertonpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafe Haden
Report | Print
Oct 24, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for the positive review. We appreciate your support. The Lithia Toyota of Springfield team hopes to serve you again soon!

October 21, 2023

Impressed with customer service, quality personnel and selection of inventory. Thank you Ron for being great! More

by kwilger195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Ronald Corbett, Rafe Haden
Report | Print
Oct 23, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know that you had a great experience with our customer service and inventory at Lithia Toyota of Springfield. We'll pass along your kind words to Ron! Come visit our team again soon!

October 19, 2023

Service personnel were easy to deal with and had my vehicle back when promised and everything was completed 👍 More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Stephanie Cantrell
Report | Print
Oct 19, 2023 -

Lithia Toyota of Springfield responded

Dale, we're glad to know our team at Lithia Toyota of Springfield provided you with a smooth and efficient service experience. Stop by and visit our team again soon!

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