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Lithia Toyota of Springfield

Springfield, OR

4.8
1,652 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,652 reviews

May 28, 2023

The service is always fast and professional. I’ve been going to them for years! More

by BeckieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for your continuous support, Beckie! Come visit us again soon.

May 28, 2023

We bought our truck from Oliver . He was very attentive to our needs and helpful with staying in our budget. We would recommend asking for him to help you with your car buying needs. More

by silverduck
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Peck
May 30, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for the positive review. We will be sure to pass along your kudos to Oliver and the Lithia Toyota team. Come visit us again soon.

May 28, 2023

I love the service center but am more than frustrated at your unwillingness to answer your phones or respond to messages. In the past you sent alignments to an outside provider and I wanted to know if that More

by wdyoung405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
May 31, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for reaching out and bringing this to my attention. I would like to first thank you for your 35 years of support. I apologize that your visit did not meet our usual standard of excellent communication and service. Your trust is very important to our team. I would appreciate the opportunity to speak with you directly in order to improve your experience. At your convenience, please give me a call. Ken Anderson Service Manager kanderson@lithia.com

May 26, 2023

Service people are always very friendly whenever we go in for service. Will continue to use Lithia for our service. More

by Yvonne Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for choosing to service your vehicle at Lithia Toyota. We look forward to seeing you again down the road.

May 26, 2023

This was our third time doing business with Lithia Toyota in Springfield. We’ve always walked away happy - great sales and service departments. More

by Nandot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for your continuous support! We look forward to seeing you again down the road.

May 25, 2023

Lithia Toyota is the best dealership that I have dealt with in the past 15 years and that is in Springfield More

by alicethompson1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Greg Ziolkowski, Stephen Bennett, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Michaelq Hawkins, Saryl Hoover, Rafe Haden
May 26, 2023 -

Lithia Toyota of Springfield responded

Thank you for your continuous support! We truly appreciate our long-time, loyal customers. We look forward to serving you again in the future.

May 25, 2023

From the very first interaction entire team including the manager were very helpful and pleasant to conduct business with! Will definitely come back for new car in 2024! More

by ika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Hubbard
May 26, 2023 -

Lithia Toyota of Springfield responded

Hello! Thank you for choosing Lithia Toyota. We appreciate your support. It is great to see that you enjoyed your interactions with our team. Come visit us again soon!

May 25, 2023

Bought my 2000 Toyta Celica over 20 years ago at Lithia. All service of this vehicle has been done at Lithia in Springfield, OR. Happy to say my Celica is still going strong at 125K thanks to excellent se More

by maryglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Glass
May 26, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for choosing Lithia Toyota and sharing this amazing story. We look forward to serving you for years to come!

May 24, 2023

I found Oliver and Will to be straight forward communicators, who helped me find the Rav4 hybrid model I had been seeking for many months. Once I placed an order they were diligent about letting m More

by winedude100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Folimann, Oliver Peck
May 24, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for choosing Lithia Toyota. We are thrilled to see that Oliver and Will provided excellent support. It was truly a pleasure assisting you. Should you need anything else, please let us know.

May 22, 2023

We always work with Steven Prestley and have purchased many vehicles here. Our favorite dealership by far. More

by troutwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley
May 23, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for choosing Lithia Toyota! We are thrilled to see that Steven has provided excellent support. We look forward to serving you in the future.

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